Wairakei Hotels

"Just overall a good stay and the lids loved it "

"Our usual goto place for an upmarket stay in Taupo. This time was a little disappointing. The room 336 was showing signs of neglect with damaged fittings, scruffy paint and a slightly mouldy shower tiling. The TV looks like a low budget unit you might get from Temu and requires you to cast your own Netflix if you want to watch a movie. The breakfast was very good but the main restaurant food was not up to scratch for dinner. We mentioned the property condition at checkout and were told the property is gradually being renovated. Our room was definitely not the usual Hilton standard. We would stay again as the property is well located and has a nice outside pool but we will ask for a renovated room"

"Super clean and very central location. Awesome washing machine. Affordable dryer. Stairs quite hard with young children. "

"Not suitable for family. The location is not good"

"All good "

"Dairy in eggs and no other options for eggs Staff was really nice Rest of breakfast was good "

"Spa pool was small for kids and not functioning/empty. Gym closed, not functional. The bed was uncomfortable,too old and soft. The buffet breakfast was excellent. TV channels good and DVD player with a lot of DVDs to borrow from reception."

"Nof service for 3 day "

"parking easy, be mindful when booking that not all rooms photographed are like the photos in the booking ad, the lovely team member did find us the same type (eg jnr suite with spa bath as per photos) we also thought it would be ground floor, as that was the booking info so she found this too. The resturant did let the place down, the menu is very basic, and wasnt particularly cooked well. We have used it in the past as a special occasion go to and its not that now so we were dissapointed in this. However the bar staff were lovely. The pool was great and heated perfectly for the weather. "