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"Everything was excellent "

"This property is located in a great area but needs a serious update as everything is very dated. "

"Great access to Taupo CBD and lakeside attractions and restaurants. Staff were incredible and room was incredibly comfortable. "

"The room does not match the pictures for the room type via Hotel.com. Especially if you choose a full lake view room, which maybe only partial lake view."

"Very close - next door to one of the most beautiful parks in Taupo. Spa Park is home to several disc golf tournaments. Hole 6 is right beside the entrance to Grandeur. Very handy."

"At a “5 star” hotel, I don’t expect to get a “king” that is just 2 beds pushed together. The hotel itself might, MIGHT have been a 5 star in its day, but not now. Maybe a 4. We stayed in a Doubletree the night before, that was WAY better, and only a 4 star. Breakfast was just OK. They seemed to run out of everything including butter, orange juice and bacon. Lots of tables available, but dirty with dirty dishes. There is no excuse for this. Would not recommend or stay again. "

"Great spot "

"Great amenities, and Staff very helpful,"

"Great location on the lakefront. Lovely clean room with large bathroom and a terrace looking out at the lake."