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"My room was great. Loved the big bathroom, cozy kitchenette, and the spa separate from the room. Bed was good, but not great. Location was great and the view was beautiful. I would stay there again. My only complaints: the wifi by the lake was terrible. Normally, this would not be an issue for me but when traveling internationally and trying to arrange the next part of your journey, it's kind of a pain when you can't even get a page to load. Also, the spa: it is a huge round tub that has to be filled when you arrive. The problem is this done using a sink faucet. After letting it run for 25 minutes, we had about 6 inches of water. It was going to take hours to fill where we wanted it. Had we known, we would have started to fill it before we left for dinner. Because we didn't, it ended up being kind of a waste. A sign at the tub letting us know in advance would have been helpful. But now that I'm telling you, don't make the same mistake and you'll have a great time"

"A no frills, but comfortable and quality stay in a safe area for a very favorable price. "

"Staff were terrible, room was so noisy from the pool lines running under the room. Sounded like bubbling pipes. Called reception and after some convincing they changed our room, which wasn’t much better. They said we’d have to wait for the manager to bring us some keys for the room. That never happend, no we had no keys and couldn’t lock or unlock our room. The rooms havnt been updated since it was built in the 60s Rooms are out dated and uncomfortable, and are sprayed with far too much air freshener. Your money is better spent elsewhere. "

"I enjoyed my stay, coming here to participate in the Ironman event. I found the staff to be very friendly and professional, particularly Mable and Richard. Mable always greeted me by name. The room was clean and spacious. Great facilities, tennis courts and a fabulous pool. I dined twice at the hotel restaurant and the food was very nice and reasonably priced. Richard the restaurant manager was very efficient and professional. Thanks for your hospitality, I will certainly be back! Thank you for making my weekend so special. "

"Lovely room, good size, nice to have a hot tub. Very clean, good size balcony. Respite couple of nights from the campervan! "

"Was a quiet place to stay. Bed was comfortable and room was tidy. "

"The location right on the lake is excellent and makes it very easy to get around Taupō on foot. You can walk into town, along the lakefront, and to restaurants without needing the car, which was a big plus. The hotel itself is quite faceless, but that’s probably expected as it mainly operates as a conference venue. The rooms were fine — nothing special — but they were clean and tidy, which is what really matters. If you look a bit closer, parts of the exterior feel slightly run down and could probably do with some attention. One thing that stood out was the lack of visible recycling or sustainability efforts. For a place like Taupō, which promotes a clean, green, nature-focused image this felt disappointing. The attached restaurant was okay, but again nothing particularly memorable. We found it better to walk into town and eat at the smaller independent restaurants, which had tastier food and more character. Overall a convenient place to stay, mainly because of the location, but fairly average in most other respects."

"Friendly welcome"

"The accommodation is tired and run dow"