Family Apartment, 2 Bedrooms
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Reviews of Chillout Hostel

2 out of 5
Chillout Hostel
Poznanska 7/5, Warsaw

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 137 reviews" "
Rating 8 - Good. 46 out of 137 reviews" "
Rating 6 - Okay. 13 out of 137 reviews" "
Rating 4 - Poor. 3 out of 137 reviews" "
Rating 2 - Terrible. 6 out of 137 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator, you have to go up to the third floor with your luggage. Very difficult for my elderly parents.
Stayed 1 night in May 2024

2/10 Terrible

BESSEDIK

Stayed 1 night in Dec 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean budget friendly option
Simple hostel with old but ok bunk beds. Fine for one night. Staff was really friendly and nice and helpful. Thank you for letting me use the phone charger. It is a budget friendly option for solo travelers who only need a bed to sleep in. I recommend it!
Stayed 1 night in Oct 2023

10/10 Excellent

Piotr

Stayed 1 night in Dec 2022

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2022
Response from Kinga on 10 Oct 2022
Witam, bardzo dziękujemy za opinie i zapraszamy ponownie:)

8/10 Good

Piotr

Liked: Cleanliness, staff & service
Good location, friendly and helpful staff. Close to ,,Hala Koszyki” and not far from central station. At night you can go to one pub or restaurant around.
Stayed 2 nights in Jul 2022
Response from Kinga on 10 Oct 2022
Thank you for your opinion and look forward to seeing you again ;)

8/10 Good

Tsz Mei

Liked: Cleanliness, amenities, property conditions & facilities
The staff is really nice and helpful. They speak good English so there’s no problem with communication. And the hostel is quite enough, very clean. Definitely recommend it.
Stayed 3 nights in Jul 2022

6/10 Okay

Shane

Liked: Cleanliness, property conditions & facilities
It is clean and bright and located near a lot of bars and restaurants. The building it is in is old. There is a sign at the entrance reminding you of this and that you will be fined if you cause any damage to the property. There is no elevator so you have 70 or so stairs to go up and down. If you have heavy luggage or mobility issues, this is not the place for you. Same if you want to go out and drink a lot. Do you want to negotiate so many stairs? Make sure to use the bedsheets they give you otherwise they "fine" you 20 zloty. They might not tell you this when you check in.
Stayed 1 night in Jul 2022

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Kinga on 3 Jul 2022
Szanowny Panie, dokonał pan rezerwacji w pokoju żeńskim - nie mogliśmy zgodzić się na 3 dniowy pobyt mężczyzn w pokoju ŻEŃSKIM dlatego zaproponowaliśmy w ramach uczciwości pokój prywatny. Błędna rezerwacja nie wynikała z błędu Hostelu tylko wybrania przez Pana nieodpowiedniego pokoju.. wyszliśmy "na przeciw" aby nie został Pan bez noclegu i ze straconymi pieniędzmi. Sądzę że opinia jest podsycona rozgoryczeniem, ale i tak dziękujemy że podzielił się Pan z nami swoimi odczuciami

8/10 Good

SATEJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charging plug issue
Quite good, I don't understand one thing, why that mobile charging plug is face to bed (reverse) all charger not hold in that plus I can't understand, pls fix that socket as on wall Very disappointment
Stayed 1 night in Apr 2022

2/10 Terrible

Sena

Stayed 1 night in Dec 2021

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hostel.
nice hostel.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again in the future
Overall is was good. It was packed when I stayed there. Social distancing was not possible if you’re trying to distance, since backpackers came from different places. Kitchen and toilets were clean. Good supply of coffee and teas but the water in the kettle somehow is not too hot. The hostel is located in a good spot closer to the center rather than the old town.
Stayed 1 night in Sep 2020

8/10 Good

Kristian

Business traveller
Liked: Cleanliness
Disliked: Staff & service
They don’t wear bed clothes....
Stayed 1 night in Sep 2020

4/10 Poor

Tiina

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice area, but dirty and uncomfortable
The hostel is in a nice area, but dirty and very uncomfortable beds and pillows. The common area is also very small. Also it seems like they dont care much about enforcing tje covid-rules, common area packed with people in the evenings, no masks and no hand disinfectant exept small botle in the reception.
Stayed 3 nights in Aug 2020

2/10 Terrible

MIGUEL ANGEL

Stayed 1 night in May 2020

10/10 Excellent

João Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hostel with daily activities put on. The staff was super friendly and helpful. It's a 15 minute walk from the palace of culture and science.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

TRJS, Sydney

Travelled with partner
Liked: Cleanliness
Our private room was nice but very small ( saw much larger ones available), I suggest they should charge different prices for different size private rooms as the difference in size was significant. Some staff were very helpful others not at all, some spoke excellent English others almost not at all. No lifts so suitcases needed to be carried up 5 flights of stairs. Area was nice.
Stayed 1 night in Oct 2019

8/10 Good

Xiu Ting

Liked: Cleanliness, staff & service, room comfort
I booked the single room, it was surprisingly nice and neat, the only downside was building was over 100 years old and does not hv elevator, which I didnot know at the time of booking so hard to life my 20kg luggage’s up 4 levels to the reception, then moved it down once checked in, if you’d like to stay there, make sure to pack light!
The stairs
The room
Stayed 1 night in Oct 2019

8/10 Good

PAULO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust me, it's good
They strive to be excellent. Got myself a spacious room with all comfort that I could expect, or better still.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Every front desk host was super helpful and kind. More than accomodating! Rooms were clean and beds were comfy. I stayed in the 6 bed mixed dorm. Only one shower though.
Stayed 1 night in Sep 2019
Response from Chillout Hostel Team on 14 Sept 2019
Hi, thank you for the feedback and we look forward to returning :)

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and close to the train station and city centre.
Stayed 1 night in Aug 2019
Response from Chillout Hostel Team on 15 Sept 2019
Hi, thank you for the feedback and we look forward to returning :)

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel
Wonderful hotel, great staff, great location.
Stayed 4 nights in Jul 2019
Response from Hanna on 17 Jul 2019
Thanks for your opinion! We are glad that you liked your stay! Hope to see you again ;)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Sylwia on 27 Apr 2019
Thank you for the positiv review regarding your stay with us. We hope to see you very soon. Kind regards :)

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2019
Response from ChillOut Hostel Crew on 1 May 2019
Thank you for your review. It was pleasure to host you.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Chillout Hostel Crew on 1 May 2019
Thank you for your review. It was pleasure to host you.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Mar 2019
Response from ChillOut Hostel Crew on 1 May 2019
Thank you for your review. It was pleasure to host you.

8/10 Good

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

k

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Excellent location! The best cafes around this hostel. The main area/lobby is clean and charming. They have free coffee but coffee machine just sits there. Dorm rooms lack privacy curtains and built in phone chargers. There is a plug but it is positioned downward which made my adaptor fall out. Not a smart system. You have to put your sheets on yourself which is not easy on the top bunk. No towels are provided. No shampoo or soap in the showers. Bunk beds are metal. Not the nicest. Terrible sleep here with people coming and going all hours of the night. Daytime staff one day were very unprofessional. I asked if I could turn the music down as I needed to make a phone call. They said yes, so I did, but then they turned on music from the office which is part of the same room. Overall the location and hostel is great if you need a place for one or two nights or if you have a private room. Sleeping in a dorm room is near impossible without any privacy curtains. Bunk beds also creak anytime the bottom or top person moves effecting the person above/below. Some of the staff were very immature, others more helpful. There is no elevator so prepare to lug your suitcase up and down three flights of stairs.
Stayed 2 nights in Nov 2018

10/10 Excellent

John, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Not far from the center of the city and transportation.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Lou, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room. Clean, big bathroom. large common area. Fully equiped kitchen, even has an oven and fully automatic coffee machine. Free tea, coffee, and fruit. 24hr reception. Always friendly and helpful team. I love it!
Stayed 1 night in Jun 2018
Response from Paulina on 16 Aug 2018
Thank you very much for the good word, I am glad that we managed to meet your expectations. Guests like you are a treasure and we hope to see each other again.

10/10 Excellent

YM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, awesome facilities, very clean room and bathrooms. Best equipped kitchen! Staff were super helpful!
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel with great facilities
Really pleasant hostel, very clean, and with an excellent social area with couches, board games, dining area and balconies. There's a bean-to-cup coffee machine that makes cappuccinos, etc, and is free to use all the time, which is all kinds of amazing. The breakfast buffet is varied and good quality, excellent value at 12 PLN. Bathrooms are clean and the showers are good. Pretty good location, about 15 minutes walk from the central station and surrounded by hipster restaurants and coffee shops. Staff are friendly, and there are organised social activities most nights. On the negative side, it's on the third floor so lots of steps to climb. The plug sockets by the beds are mounted upside down, so my charger wouldn't stay in. You have to make your own bed, which is a nuisance especially if you're arriving late when others are sleeping in the dorm.
Response from Gosia on 2 May 2018
Thank you for taking the time to share your feedback with us. I am glad that you enjoyed your stay with us and in particular that you enjoyed our everyday evening events, location and the equipment we provide. Once again thank you for your generous feedback and we are looking forward to welcome you back!

10/10 Excellent

Cheryl, SydneyGreat staff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, super friendly and helpful. Hostel has great atmosphere and loved the nightly events. One of the best hostels I have stayed at.
Stayed 4 nights in Apr 2018
Response from Gosia on 2 May 2018
Thank You very much for a great review. Hope to see you again very soon :) Kisses from all the Chillout Hostel staff

10/10 Excellent

ieuan, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place to spend time and meet people
I had an amazing trip to Warsaw staying at the Chillout Hostel. I met a bunch of great people thanks to their nightly events such as ‘pizza night’ and ‘polish food’ night which kept everything fresh and helped to fill the time once the major attractions had closed. The staff were outstanding and helped with anything I asked with a variety of options of things to do, travel options and on one occasion one of the guys that worked there had a long discussion with me on Polish history! Really really happy and very impressed these guys made my trip what it was. Free WiFi, cheap breakfast (12 Zloty) which is a no brainier and a bunch of great board games and modern fittings in a beautiful building. Dzekuje!!!
Stayed 3 nights in Mar 2018
Response from Gosia on 2 May 2018
Thank You so much for taking time in dropping by a review of our Chillout Hostel. We are very glad to hear that you have enjoyed your stay at our property. Such nice words makes us want to put even bigger effort into our work! Hope to see you again soon, until than take care :)

8/10 Good

super traveler, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good hostel
it was clean and comfortable and worth the money
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hostel Wiith Friendly Employees
Very nice hostel with friendly and helpful employees. The food and wine in the evenings was a nice touch.
Stayed 7 nights in Sep 2017
Response from Manager Chillout Hostel on 7 Oct 2017
Dear Guest, It was a pleasure having you as our guest and thank you for taking time to share your review here on Expedia.Com. We are delighted to read all your positive comments and we are looking forward to welcome you back in the near future. Best Regards

10/10 Excellent

Benjamin , Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Friendly staff who maintain a clean living environment for guests.
Stayed 3 nights in Aug 2017
Response from Manager Chillout Hostel on 7 Oct 2017
Dear Benjamin, Thank you for taking the time to share your feedback with fellow travelers here on Expedia.Com. I am glad that you enjoyed your stay with us and in particular that you enjoyed our friendly staff. Once again thank you for your generous feedback and we are looking forward to welcome you back. Best Regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Would recommend - very nice hostel, comfortable, good value.
Stayed 1 night in Aug 2017
Dear David, It was a pleasure having you as our guest and thank you for taking time to share your review here on Expedia.Com. We are delighted to read all your positive comments and we are looking forward to welcome you back in the near future. Best Regards, Manager Chillout Hostel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cute
It's a cute hostel close to everything. Someone did steal my hat and a towel. And staff didn't do anything not even tried to do something.
Stayed 2 nights in Jun 2017

8/10 Good

Fuad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jesica Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2023

10/10 Excellent

Jesica Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto el hostel la limpieza, el orden y la buena onda de la gente que trabaja, sobre todo de Emilia que me ayudo en muchas ocasiones importantes de mi viaje. Lo recomiendo!
Stayed 2 nights in Jul 2023

10/10 Excellent

DUYGU

Stayed 1 night in Jan 2023

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto :)
Tutto ottimo
Stayed 1 night in Jan 2023