West End Hotel Guide - Boutique Hotels in West End, Boston

"No complaints! Friendly and helpful staff; nice facilities; quiet room; filtered water on each floor; a closet on the floor where I could pick up a toothbrush and comb (helpful). Comfortable bed, nice mattress!!"

"On-site parking in a garage under the hotel was very convenient. FYI clearance is listed as 6’ high so be mindful of that. I drive an suv and it fit fine. Very friendly, helpful staff. Room was a decent size for in a bigger city. It was a 16 minute walk to Fenway park, which is why we went there. Easy access back on to the mass pike as well. No frills, but comfy bed and clean/ well cared for. Will definitely stay here again!"

"Very friendly front desk and staff. "

"The room is teeny and very cramped (“deluxe king”) I barely had a place to put my toiletries bag down in the bathroom, it’s ridiculously small"

"Location amongst a waterfront, shopping and short walk to the north end made this hotel. Starbucks and Dunken Donuts both nearby, lively Irish pub a block up with nightly music, close to public transportation options and ride app friendly pickup. Staff was very friendly and helpful, happy to answer questions and provided bottles of water on request after a lot of walking for the day. Room was comfortable, but the "Atrium View" in our room was a window to an internal vertical shaft around maybe 20' x 10' - no sunlight or view past brick or more windows... so gives a sort of closed in feel. No microwave, so tip to the next traveler - the front desk said they will heat food for you, so you have that option if you want to bring leftovers from one of the great restaurants there."

"Place was great up to date clean all staff helpfull. Parking easy. Gym amazing good area"

"The staff are so professional and extremely welcoming… I really liked the ambient and the location of the hotel it’s really elegant. "

"We had a wonderful stay at Hilton Boston Back Bay. The location is excellent—very close to Newbury Street, Fenway Park, and the Prudential Center, which made it easy to explore the city. The customer service was truly top notch. A special thank-you to Kayan, who went above and beyond to make our stay memorable. It was my husband’s birthday, and we were pleasantly surprised with a beautiful room overlooking the river. The room was very clean and the bed was very comfortable, and everything about the stay felt welcoming and relaxing. Overall, it was a great experience, and we would definitely stay here again."

"Beyond impressed with the rooms, service and facilities! 10/10 would recommend! Already planning a return trip to the same hotel!"