West End Hotel Guide - Green / Sustainable Hotels in West End, Ottawa

"Room 916 has showerhead that does not work at all. All you can get it just jet of water all together, none of the holes work there. Only stayed for 1 night there, asked staff if that can be fixed. They did not have any maintenance there, told me that they would call someone to come at 9 am in morning. They did not have any other room available so could not even switch. Asked for manager, manager was not working on weekends. So just got an email of manager to contact regarding my situation, which they will be responding probably next business day when I’ve already left the city and province. Super inconvenient, I would not recommend this to anyone. No solution whatsoever. "

"Very spacious room with kitchen area. Great location"

"Nice hotel, clean and very comfortable. Upscale feel but also cozy. Loved that they think of tea drinkers by providing a kettle and tea as well."

"Smooth check in and they allowed us to do an early check in specially that I had 3 young kids with me. The suite was spacious. The kitchen have everything you need if you wanted to make your own meals. Great location. Price is reasonable. Friendly staff and housekeeping people were always so courteous and helpful. I liked the overall atmosphere. Will definitely consider staying here again. I hope they will continue to offer reasonable rates."

"Clean room. "

"Helpful staff, restaurant inside was pretty good"

"Once again, my favourite place in Ottawa. Service is always excellent, rooms are comfortable. Location insuperable. Then only issue is that they require a system that identifies repeat clients. Would be a lovely addition if you welcome back frequent guests."

"Gorgeous place"