London Hotel Guide - West Norwood Health and Leisure Centre hotels in London, United Kingdom.

"The room was clean and quiet, the A/C worked just fine, and there were plenty of places to eat nearby. Very convenient to transportation via Victoria Station."

"We only stayed for one night, no complaints, all good."

"I received a complementary bottle of wine. The staff was super sweet and helpful. The pool and spa were very clean and relaxing. This hotel is very central to public transportation and a walking distance to the London eye. I loved it and will stay here again."

"My third time staying, everything is wonderful! I’ll be back."

"Thank you for the superb service! "

"Room was great with a view over the city . Very clean and had simple things like a mirror above the desk to do make up etc . Breakfast was lovely , staff were really helpful . Great location across from Victoria station"

"We had an absolute wonderful time"

"The room was clean and comfortable. The continental breakfast was delicious with appealing options. The only con was the amount of stairs required to reach our room on the top floor(no elevator)."

"Positives were - good location, nice surroundings by the harbour, bar and restaurant space were nice. Negatives - I booked a family room with cot and asked for a cot on the booking. I also called two days prior and requested confirmation of the cot. Arrived at the hotel to no cot and queried it at reception. Had not arrived by babies bedtime so asked for it the next morning before her nap. Did not arrive for the second night again. Partner who had just done the London marathon slept on the uneven sofa bed. Broken toilet that was not flushing was to be fixed by maintenance - again did not arrive. Dated in areas such as the access to the spa and those facilities. Poorly maintained - broken lift, no alternative directions given. No water for the sauna and no staff around to support - I used four cups to get to 60 degrees. One shower out of order, another cold water. Two water dispensers in the changing area - neither had water. Overall disappointed with the services and finish of the property. "