Westgate Hotels

"We really enjoyed our stay at the Royal Oak. The room was basic, but clean and adequate. The bed was comfortable. We ate dinner there as well and it was delicious. The breakfast was good. My husband got the full English and I got scrambled eggs and bacon. The scrambled eggs seemed to be the rehydrated kind, but otherwise the meal was good. We would stay here again. "

"Great location, nice staff, nice rooms and very competitive pricing. "

"Terrible sleep, which whilst guest behaviour is not the hotels fault, the duration it took to deal with the situation was possibky far more drawn out than it should have been. A guest domestic took place in the room next door just before 1am, took over 90 mins for the guest to be removed from the hotel and because of being on the ground floor, this guest was banging on the windows of the room once he was outside. Towel rail in the room didn't work which was disappointing as had wet swimwear from the Spa to dry and meant the bathroom was quite cold. Food in restaurant was average and the premium dishes were remarkably small portioned - the duck stated Duck breast, but was merely a slither of a duck breast. The dining credit I didnt feel was clear that couldn't be used towards drinks (food only) so financially was worse off when paying the remainder of the bill. All points raised at check-out but reception staff didn't seem to interested, an quick sorry about that, and more concerned about being able to start checking out the next guest. I wouldn't return nor recommend a stay. Gave 3* as the guest behaviour isnt the fault of the hotel and overall stay adequate. "

"Lovely stay .lovely room .lovely breakfast "

"Nice spacious and very clean room. Well facilitated with a tea tray and bottles of water. Room was immensely hot but thankfully able to open all the windows. Liked fresh cooked breakfast (as opposed to usual buffets) however I would love to see a better drinkable coffee being served and a little gripe - after requesting hard poached egg with no ‘snot’ my egg was totally snotty when I cut it and ran into my breakfast so didn’t eat much. But all in all a very pleasant stay and reasonable value for money and would return. "

"Nice hotel, comfortable and plenty of character "

"Room was amazing, very clean and spacious and very comfortable. The staff were all polite and helpful but Adam looked after us really well. Despite being run off his feet, he always had time for us and ensured we had everything we wanted. It was a very relaxing and peaceful stay. "

"Relaxing atmosphere and very considerate,friendly and helpful staff."

"Beautiful through out. Lovely warm room. Excellent food. Friendly staff highly recommend "