Hangzhou Hotel Guide - Westlake Yintai Commercial Center hotels in Hangzhou, China.

"It was a good experience, all the staff including frontdesk, cleaning and restaurant were very helpful. The room was clean with good facilities, free laundry services (4 washing and 4 dry machines). The breakfast was great with Chinese and western flavors. Location of the hotel is convenience, less than 70m from MTR station. will stay again"

"The room is nice clean and the bed is comfortable. The staffs are very friendly. Great location! Good value for money. "

"Very helpful staff and very good location! Had a great stay"

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"Clean, friendly and good location"

"clean room, friendly staff, great location, close to west lake, shopping center and restaurant "

"The hotel is little bit old but the location and the staff are great. The room is clean and the breakfast is good too. "

"The whole experience was great "

"No tissue paper in the room. We got bited by many mosquitoes. "

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay."

"Good location "

"The room is very suitable for 2 of us . The staff is very kind ."

"Excellent lake view and good breakfast "

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"unique hotel. The safe is located at the reception desk in the lobby."

"Amazing hotel. Everything is great. The staffs are helpful. Toilets should have locks though"

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher...