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Reviews of The Dolphin

3.5 out of 5
The Dolphin
Bridge Street, Whitby, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 114 out of 139 reviews" "
Rating 8 - Good. 18 out of 139 reviews" "
Rating 6 - Okay. 7 out of 139 reviews" "
Rating 4 - Poor. 0 out of 139 reviews" "
Rating 2 - Terrible. 0 out of 139 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Macaully

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire process from booking to leaving was smooth and efficient. The room and view were stunning and the staff were happy and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel. We were more than happy with all aspects - the room was lovely, the staff is amazing and wonderfully friendly and the breakfast was delicious. The pub itself is charming with excellent pub food.The location is also perfect - walkable from train station, on the water and close to all the sites. Stay here, you will not regret it!
Stayed 4 nights in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position in Whitby and super breakfast. Very friendly staff. Just taken over by new team who are working their way through an upgrade. Recommended already.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place to stay
Great location, lovely clean room. Friendly, polite staff and super breakfast. Highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Deborah

Stayed 1 night in Jan 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a great stay. Room and facilities were very good and breakfast was delicious. Friendly staff. Highly recommended, will definitely return.
Stayed 2 nights in Nov 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and the staff were excellent
Stayed 3 nights in Oct 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the class
Great pub in best position in town with excellent staff and owners and a great breakfast. Highly recommended
Stayed 3 nights in Oct 2023

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great breakfast. Room was clean and comfortable. However it wasn't a "deluxe" room as described.
Stayed 1 night in Sep 2023

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely helpful staff, not a modern furnished/decorated hotel but that for me holds the charm if I had to be really picky you could say it’s a bit dated. However, I really enjoyed my stay a comfy bed and a great shower, nice big harbour facing room and the breakfast was amazing I would definitely go back
Stayed 4 nights in Aug 2023

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in Whitby.
Stayed 1 night in Sep 2023

6/10 Okay

MICHAEL

Liked: Cleanliness, property conditions & facilities, room comfort
Room 6
Nothing amazing about the room apart from the view. Could benefit from plug sockets at the sides of the bed for mobile charging. We paid £148 for 1 night including breakfast. Breakfast was a 5 out of 10 for the price. Staff ok .I have paid £75 for the same overall experience so suppose the other £73 was for the view.
Stayed 1 night in Sep 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, lovely view, delicious breakfast and friendly staff . V central location
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Stayed 2 nights in Aug 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
This is a wonderfully restored small scale hotel located above a busy pub next to the town’s central hub, the swing bridge. Great breakfast and hospitality, and a lively pub is just below you (and they invested heavily in soundproofing it for their hotel mates. Highly recommended
Stayed 1 night in Aug 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased!
I was surprisingly pleased with our stay. The room was much better than I expected. The bathroom was excellent as was the full English breakfast. Most if the staff were very helpful and pleasant especially the young woman who I believe was acting manager!? The only unhelpful person was an older bar maid who ignored me more than once to serve the men! Downstairs was a bit noisy at night but this didn’t bother us at all.
Stayed 2 nights in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Parking a problem. Very good service from pleasant staff. Hot, but fan in the room helped. Would stay there again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great central location.The staff were all really friendly and made sure we had everything we needed. Great breakfast too.
Stayed 1 night in Jun 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully maintained hotel, excellent location, great view of harbour, highly commend
Stayed 1 night in Jun 2023

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovley place to stay had a great time with great people
Stayed 2 nights in Jun 2023

10/10 Excellent

Andre

Liked: Property conditions & facilities, room comfort
Best location, spacious room, great view
Stayed 1 night in Jun 2023

10/10 Excellent

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The family room was big and spacious with the sofa bed already set up for us. Everything was clean and furniture of a high standard. Beds were comfortable. Bathroom fittings of a high standard. Staff were really helpful. Breakfast was really nice with a good range of choices and the surroundings were comfortable.
Stayed 1 night in May 2023

10/10 Excellent

Gillian

Stayed 1 night in May 2023

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Patricia, Whitneyville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Dolphin was a wonderful place to stay in Whitby. We had a wonderful time, and the staff could not have been more accommodating! It was the perfect location and within walking distance of shops, restaurants, the Abbey and beach. I loved the pub and outside front patio. Everyone was friendly.
Stayed 2 nights in May 2023

10/10 Excellent

Helen

Stayed 1 night in May 2023

10/10 Excellent

Janet, Leeds

Travelled with group
Liked: Cleanliness, staff & service
Welcoming staff great room with stunning views
Stayed 1 night in May 2023

10/10 Excellent

Rich, Ponoka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
booked online after checking some reviews and when arrived found there was no parking, the local parking was close and wasnt expensive for 24 hours. Arrived mid afternoon and expecting a hotel found a pub and full of the usual crowd you would expect in a Northern pub so was in a bit of a panic since this was a special occasion. Checked in at the bar with and was STUNNED, by how well laid out and clean and prepared our room was. DO NOT be fooled by the bar, this is one of the cleanest and well presented hotels I have ever visited and I travel globally for a living. the staff were all very friendly, the view over the water was beautiful and we had the very best time here. Breakfast, served in the restaurant in the morning could not be faulted, the service, impeccable and friendly and the attention to detail would challenge the British Navy. spic and span has nothing on this place. book it and enjoy your trip. My partner and I will be coming back for definite. Thank you to the Dolphin staff for such a lovely stay.
Stayed 1 night in May 2023

10/10 Excellent

Andrew

Stayed 2 nights in May 2023

10/10 Excellent

Sharon

Stayed 2 nights in Apr 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day break at the dolphin
Weve stayed in the dolphin before and uts always clean and comfortable. Staff were very friendly and so were the owners who cooked a lovely breakfast and were very informative about the area. We thoroughly enjoyed our stay.
Stayed 2 nights in May 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel & bar
This was my first ever time in Whitby so I looked for somewhere in a good location & excellent reviews. The dolphin did not disappoint. We had a beautiful harbour view room with plenty of space, everything you needed for afew days stay. The breakfast was absolutely delicious, all the staff were friendly & helpful. Cannot recommended this place enough & we would definitely go back.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2023

6/10 Okay

Alasdair

Liked: Staff & service, amenities
Very close to centre. Breakfast was disappointing.
Stayed 2 nights in Apr 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
A fantastic hotel with a great location. The staff were amazing and very helpful. The room was lovely and clean with a great view of the harbour. Will definitely stay here again
Stayed 1 night in Apr 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
This is our third visit and cannot fault the place or the staff. Nothing is too much trouble. Food is lovely.
Stayed 3 nights in Apr 2023

8/10 Good

Francene

Stayed 2 nights in Apr 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with harbour view. Staff really friendly and an excellent breakfast. Stayed here a few times and never disappointed.
Stayed 1 night in Apr 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights at the Dolphin, cannot fault them on anything, excellent locale, staff were very friendly and introduced themselves by name on entry, food great. My only criticism and, it’s not the Dolphin but Whitby in general, is parking. Small town with everything packed in one central point. Parking is a major problem. There is no space near any hotel and the community car parks are small and you need to arrive very early to get a spot. We got lucky and parked for 2 days at the station. I have the Ringo app and £10 for 24 hrs is very good. I could actually see my car from the front window of hotel which was a bonus. If your in the North East and looking for a short stay I would definitely recommend The Dolphin
Stayed 2 nights in Apr 2023

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick visit
We only stayed one night but the staff where very friendly, room was very comfortable and clean. Perfect location. Highly recommend The Dolphin.
Stayed 1 night in Mar 2023

10/10 Excellent

philip

Stayed 2 nights in Mar 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really enjoyed our stay, all staff friendly and helpful, the hotel was very clean, food excellent and the location perfect for walking round Whitby.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Claire

Stayed 1 night in Feb 2023