Willard Hotels

"Fantastic hotel. Not fancy but clean and spacious. We have three bedroom with common areas and everything was spacious front deck checking/out was easy and so very friendly. Would definitely stay here again "

"Standard continental breakfast offerings, in-room AC rattled the interior wall, otherwise good condition "

"Amazing stay. "

"I bought a room for the night. We couldn't access the 'free' wifi as you have to sign up for rewards and kids don't want to. They changed breakfast to requiring a coupon but my room came with breakfast. The front desk didn't know about this and didnt have coupons. The room carpet was stained. There is a smell in the room. Its very outdated. "

"The hotel was under major renovation in the public spaces and potential guests were not made aware of that before booking. The hotel public spaces were very dirty, expected to eat in a nasty conference room where a guest brought a huge dog into the breakfast space, no services such as restaurant or bar was available in common spaces. No soap was left in the room and the most annoying was issues with no television service for three nights. Contacted front desk several times concerning the television service and asked for compensation and all I received was, “sorry”. "

"Property was run down. Front desk/check in lady was rude. Breakfast was disappointing."

"The lady that was working in the evening was very unfriendly . She seemed like it was a problem when she had to check people in . The overnight and morning staff very friendly and helpful . The lady doing breakfast needs to be counseled on food safety . A couple of the things she did was gross and was reported to the front desk manager. The room was clean the Paul was OK the sauna was not working when it was turned on."

"Nice clean and spacious room"

"An attractive mix of history and modern updates. We found this property to be clean, the staff to be friendly and the parking garage was helpful on a rainy evening."