Withersfield Hotels

"Good breakfast selection, fantastic hours for those flying out early."

"Good!!"

"People gathering outside the front door smoking wasn’t welcome we expected from Novotel . Food prices are unnecessarily expensive including a simple water bottle . Can’t get any food item delivered . Property is busy and feels like motel rather the Novotel I used really enjoy . "

"A fair few issues with the room - especially noise. There was a regular clicking noise in the bathroom that could be heard from the bed. The automatic doors made a sliding noise that could be heard from the bed. If I wasn't so tired, and arriving so late, I would have left. Carpet covered in marks. Walls have painting chipping. Couldn't tell if it was a mural or a painting above the bed. Shower head is broken - directing most of water at the wall. Aircon was broken. Didn't work at all. So no air in the room. Late check out though, so, you know - not hell"

"Breakfast was delicious - almost too much food! Not easy to get food in the evenings though so we ate out, which was easy enough."

"Pillows were not great"

"I only stayed one night. I wish I could’ve stayed longer it was beautiful and the selection at breakfast was delicious "

"The room we had needs updating and cleaning properly Room 2 The windows had black mould and the shower has lots of black mould - could be easily cleaned away Be nice if the pool was open earlier at the weekend- we didn’t get to use it "

"Parking was 20 pounds a night which seemed excessive. Room was very clean. Our dinner in the adjoining restaurant was excellent! However, our room was a long way from the elevator. At 1 in the morning, the fire alarm went off. We stood outside in the cold for 30 before we could return to our room. The alarm continued to go off throughout the night. There was no hot water in the morning. Elevators were closed. I do realize things do happen that are beyond our control , but at no time did the staff ask how we were doing ( we are seniors). Checkout was as if nothing had happened the night before. "