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Reviews of Days Inn by Wyndham Tewkesbury Strensham

2 out of 5
Days Inn by Wyndham Tewkesbury Strensham
Roadchef Motorway Service Area, M5 Motorway, Strensham, Worcester, England

Reviews

8.0

Very good

Rating 10 - Excellent. 175 out of 554 reviews" "
Rating 8 - Good. 239 out of 554 reviews" "
Rating 6 - Okay. 81 out of 554 reviews" "
Rating 4 - Poor. 30 out of 554 reviews" "
Rating 2 - Terrible. 29 out of 554 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sally-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Leigh

.
Stayed 3 nights in Apr 2024

8/10 Good

Kenneth

Stayed 1 night in Mar 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The radiator in room was not working, but once this was reported to staff a portable heater was promptly provided.
Stayed 1 night in Mar 2024
Response from Days Inn Tewkesbury on 12 Apr 2024
Thank you for taking the time to leave feedback.We continuously look to improve our guests' stay so your comments will help in doing so.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Marianne was very helpful and friendly.
Stayed 1 night in Mar 2024
Response from Days Inn Tewkesbury on 12 Apr 2024
Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback.I am particularly pleased that you found Marianne friendly and helpful. I will share your comments with Marianne, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room 8 was clean and warm, with a plentiful supply of clean towels and free tea, coffee and milk. Staff were helpful and friendly and lady on reception went to double check our room before handing over the key. As i am disabled, there were a couple of things that probably wouldnt have made any difference to someone who was able bodied. One was that we had a shower over the bath rather than a separate shower cubicle. My husband had to help me get in and out. But the shower was a good shower! The other was the height of the beds. They were really high and it was impossible to get on the bed by myself. My husband had to help me on, but i must admit this caused some giggles with us and our son! We only had 2 electric sockets in the room, which was difficult with needing to charge phones, so i would suggest that maybe change these to double sockets or provide a small extention lead to provide more sockets. Overall, for the £42.50 we paid for the room, for all 3 of us, it was an absolute bargain, and we will use this again in the future. Thanks for a great stay.
Stayed 1 night in Mar 2024
Response from Days Inn Tewkesbury on 12 Apr 2024
Thank you for taking the time to leave feedback.We continuously look to improve our guests' stay so your comments will help in doing so.

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Controllable heating and options for food. Very quiet considering just off the motorway. Convenient parking. Problem to get a receipt. Told it would be put under room door at 4am which dud not happen. No staff on at checkout to resolve. Eventually got this resolved after several phone calls.
Stayed 1 night in Mar 2024
Response from Days Inn Tewkesbury on 25 Mar 2024
Thank you for your review, we're pleased to hear you found many things to your liking. However, please accept our sincerest apologies for the inconvenience of obtaining a receipt. We continuously look to improve our guests' stay so your comments will help in doing so. We look forward to welcoming you again in the future.

8/10 Good

Paul

Liked: Cleanliness, staff & service
WiFi & tv very intermittent & around the whole area seemed to have mobile signal & 4g yet couldn’t make no calls or use my data other than that all was great
Stayed 1 night in Feb 2024
Response from Days Inn Tewkesbury on 4 Mar 2024
Thank you for taking a moment to share your experience. We are so pleased to hear you found Days Inn Tewkesbury to your liking. However, I'm sorry to hear you experienced issues with the wi-fi. We will log this with our IT team to investigate and prevent any future occurrences. We look forward to welcoming you back again soon.

8/10 Good

Marius

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Days Inn Tewkesbury on 18 Feb 2024
Thank you for taking the time to leave a review. We appreciate it!

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good 👍
We had a great over night stay, the room had everything we needed. We took our dog and there is a proper safe walking area outside beyond the cars to walk him. Plenty of food & Drink next door in the complex. Great place for a convenient place to stop while visiting local attractions
Stayed 1 night in Feb 2024
Response from Days Inn Tewkesbury on 12 Feb 2024
Thank you for taking a moment to share your experience. We are so pleased to hear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 3 nights in Jan 2024
Response from Days Inn Tewkesbury on 3 Feb 2024
Thank you for leaving a 10/10 review. We appreciate it! Hope you'll visit again soon.

10/10 Excellent

Muchie

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Days Inn Tewkesbury on 21 Jan 2024
Thank you for taking a moment to leave a 5/5 review. We appreciate it!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Days Inn Tewkesbury on 21 Jan 2024
Thank for taking the time to leave a 10/10 review. We appreciate it!

8/10 Good

emily

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Days Inn Tewkesbury on 21 Jan 2024
Thank you for taking the time to leave feedback. We appreciate it!

8/10 Good

PRAJWOL

Stayed 3 nights in Nov 2023
Response from Days Inn Tewkesbury on 10 Dec 2023
Thank you for taking the time to leave feedback. We appreciate it!

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Nov 2023
Response from Days Inn Tewkesbury on 2 Dec 2023
Thank you for taking a moment to share your experience. We are so pleased tohear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

4/10 Poor

Danielle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Thankfully the bed sheets were clean but as for the rest of the room the standards were very low. Somebody’s else’s McDonald’s box in the bin, cobwebs and mould. Shouldn’t expect much from a motorway services. Next time I would choose to pay that little bit more and stay somewhere else. You get what you pay for!
Response from Days Inn Tewkesbury on 28 Nov 2023
We are very sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologise that our hospitality and attention to details left something to be desired on this occasion - this is very unlike us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, quiet hotel
Check in was easy, and staff were pleasant and helpful. Room was a generous size and clean. Bed was very comfortable Dogs are welcome, which is an added bonus.
Stayed 1 night in Nov 2023
Response from Days Inn Tewkesbury on 22 Nov 2023
Thank you for taking the time to leave feedback. We're glad you enjoyed your stay.

2/10 Terrible

Joanne

Stayed 2 nights in Nov 2023
Response from Days Inn Tewkesbury on 9 Nov 2023
Thank you for taking the time to leave a review. I’m so sorry that you were unhappy with your stay. We hope you'll give us the opportunity to better serve you in the future.

6/10 Okay

Yvonne

Travelled with family
Liked: Cleanliness
Awful smell on the first floor landing of the property as you walked up the stairs on arrival. Luckily it had gone by the morning. Beds could be a little more comfortable
Stayed 1 night in Nov 2023
Response from Days Inn Tewkesbury on 8 Nov 2023
Thank you for your feedback, we continuously look to improve our guests' stay so your comments will help in doing so. We hope to see you again soon.

10/10 Excellent

Debbie

Stayed 1 night in Nov 2023
Response from Days Inn Tewkesbury on 28 Nov 2023
Thank you for taking a moment to share your experience. We are so pleased to hear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
Stayed 1 night in Nov 2023
Response from Days Inn Tewkesbury on 5 Nov 2023
Thank you for taking a moment to share your experience. We are so pleased tohear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, informative welcome and check in. Amazing hot and powerful shower. The bathrooms are a little old and scruffy however very quiet rooms and comfortable bed.
Stayed 1 night in Oct 2023
Response from Days Inn Tewkesbury on 5 Nov 2023
Thank you for taking a moment to share your experience. We are so pleased tohear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Days Inn Tewkesbury on 29 Oct 2023
Thank you for taking the time to leave feedback. We're glad you enjoyed your stay.

8/10 Good

paul

Stayed 1 night in Oct 2023
Response from Days Inn Tewkesbury on 29 Oct 2023
Thank you for taking the time to leave feedback. We're glad you enjoyed your stay.

2/10 Terrible

M J

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Days Inn Tewkesbury on 25 Oct 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to us, at daysinn.tewkesbury@roadchef.com to discuss yourexperience in more detail.

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stay, exactly what you expect.
Exactly what you would expect for a motorway service station hotel. Bathroom is tight and dated, same for the bedroom itself, but can't complain really. I had to stay here last minute due to fatigue on a long journey, the front desk staff were very helpful and accommodating.
Stayed 1 night in Jul 2023
Response from Days Inn Tewkesbury on 23 Oct 2023
Thank you for taking the time to leave feedback. We appreciate it!

10/10 Excellent

Steve

Stayed 1 night in Oct 2023
Response from Days Inn Tewkesbury on 5 Nov 2023
Thank you for taking a moment to share your experience. We are so pleased tohear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
I had asked for an eary access room which we did get,the room was clean and reaso ably pleasent. The bed were very high and difficult to get on to,im of average height and couldn't touch the floor when sitting.The mattress was very hard which didn't help sleep my daughter felt the same.
Stayed 1 night in Oct 2023
Response from Days Inn Tewkesbury on 15 Oct 2023
Thank you for your feedback, we continuously look to improve our guests' stay so your comments will help in doing so. We hope to see you again soon.

10/10 Excellent

Susannanh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful staff even at 11.30 pm.
Stayed 1 night in Oct 2023
Response from Days Inn Tewkesbury on 15 Oct 2023
Thank you for taking a moment to share your experience. We are so pleased tohear you found Days Inn Tewkesbury to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

kuldip

Stayed 1 night in Sep 2023
Response from Days Inn Tewkesbury on 30 Sept 2023
Thank you for taking the time to leave a review.We would further appreciate if you could take a moment to complete our internal survey that would have been sent to your email after check out.Many thanks and hope to welcome you Days Inn Tewkesbury again soon.

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Sep 2023
Response from Days Inn Tewkesbury on 22 Sept 2023
Thank you kindly for taking the time to leave a 10/10 review.If you haven't already done so, please feel free to respond to our own survey sent to your email. We would really appreciate it! We hope to welcome you back again soon.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bed for the night
This was simply a bed for the night and performed its function well. Reception quickly made up the sofa bed whilst we waited. Plenty of hot water, window was a little faulty so room was initially a bit cold and took some force to close.
Stayed 1 night in Sep 2023
Response from Days Inn Tewkesbury on 30 Sept 2023
Thank you for taking the time to leave feedback.We continuously look to improve our guests' stay so your comments will help in doing so.

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Days Inn Tewkesbury on 30 Sept 2023
Thank you for taking the time to leave feedback.We appreciate it!

4/10 Poor

chriselda

Liked: Cleanliness, staff & service
Disliked: Room comfort
Never again
The hotel was okay apart from a nasty smell in the room. But I only slept for about 2 hours as was woken up by drunk young people who kept on knocking on doors, shouting and showed no consideration to other guests who tried to sleep. This happened from 1 o clock till past 4am. So I will never sleep in one of these hotels again. The whole idea is to sleep over to be rested for the long drive the next day. I was exhausted and tired and a danger to myself and other road users. Never again.
Stayed 1 night in Sep 2023
Response from Days Inn Tewkesbury on 30 Sept 2023
Thank you for taking the time to leave a review. Please be assured we will work hard to resolve the issue you experienced. I do hope to welcome you back to Days Inn Tewkesbury in the future.

10/10 Excellent

john

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from Days Inn Tewkesbury on 30 Sept 2023
Thank you for taking the time to leave feedback. We appreciate it!

6/10 Okay

Paul

Travelled with family
Disliked: Amenities, property conditions & facilities
OK for one night stopover but not suitable for longer stays. Accessible room not suitable for people with disabilities as not enough grab rails in bathroom. Walk in shower room needed. Whole place needs updating and shower head replacing. One of the beds was missing a castor and was too high for short people with disabilities. Very noisy with comings and goings so lucky if you get a full night's sleep. Reception was hardly open for queries. Dog friendly though with water bowls and dog treats and a good rate. Bed although high and broken had very good mattress. Tea/Coffee facilities adequate. Good system for parking as car park gets very busy although linen van caused mayhem when trying to manoeuvre through the parked cars. Accessible on northbound M5 only, so could do with an access road over the motorway for Southbound guests who have to travel back up the motorway to the previous junction and double back if they want to carry on south.
Stayed 2 nights in Aug 2023
Response from Days Inn Tewkesbury on 30 Aug 2023
Thank you for taking the time to leave a review. I’m so sorry that you experienced issues with your room - we'll work hard to fix the issues that you experienced. Thanks for letting us know.Reception is manned between 3pm and 6am and a buzzer it at the front desk, including duty manager phone number for 24hour service. Also provided on the front desk are maps giving directions for our private road which gives access from both Northbound and Southbound. Sorry this was not communicated to you clearly. Once again thank you for your feedback, We hope to welcome you back again.

2/10 Terrible

john, Finleyville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was to have free internet. When I went to use it, you had to get on using Twitter or Facebook. I do not use either one. So your other choice was a form, which claimed it could get information on what you were using, etc. I asked at the desk for help. He said you had to use that. This is not free internet. We were given a room that was not very clean and for a handicapped individual. There was a string hanging down in the middle of the headboard. My husband thought it was a light switch, as we had just stayed in a place where this was the case. He pulled it - soon there was a knock at the door and we were told the room was for handicap and this was if help was needed. Would have been nice to have been told this when we checked in. Was very disappointed in this hotel.
Stayed 1 night in Aug 2023
Response from Days Inn Tewkesbury on 30 Aug 2023
Thank you for your feedback, we continuously look to improve our guests' stay so your comments will help in doing so. We hope to see you again soon

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2023
Response from Days Inn Tewkesbury on 30 Aug 2023
Thank you for taking the time to leave feedback. We appreciate it!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Days Inn Tewkesbury on 30 Aug 2023
Thank you for taking the time to leave feedback. We appreciate it!

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was somewhere to sleep after a long journey. Looks a bit tired. Only one plug socket with 2 sockets but one looked melted and couldnt be used. Bed settee looked very used. Tea, coffee, sugar, longlife milk. Overall i thought it was overpriced.
Stayed 1 night in Aug 2023
Response from Days Inn Tewkesbury on 7 Aug 2023
Thank you for your feedback, we continuously look to improve our guests' stay so your comments will help in doing so. We hope to see you again soon.

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very handy for our visit to the steam rally and show and the price is right for what we needed, plenty off space in the room and bathroom. On the negative side looking a bit tired outside, broken tissue dispenser & poor position of loo roll holder in bathroom, overall good value for money and will stay again.
Stayed 4 nights in Jul 2023
Response from Days Inn Tewkesbury on 31 Jul 2023
Thank you for your feedback, we continuously look to improve our guests' stay so your comments will help in doing so. We hope to see you again soon.

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Good room, clean and well prepared for our overnight stay. Staff ( Marriane) very helpful.
Stayed 1 night in Jul 2023
Response from Days Inn Tewkesbury on 30 Jul 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you both on your next stay.

4/10 Poor

Ritchie

Stayed 1 night in Jul 2023
Response from Days Inn Tewkesbury on 30 Aug 2023
Thank you for taking the time to leave feedback. We appreciate it!

10/10 Excellent

Rachel

Stayed 1 night in Jul 2023
Response from Days Inn Tewkesbury on 30 Jul 2023
Thank you for taking the time to leave feedback. We appreciate it!

10/10 Excellent

Frank

Stayed 1 night in Jul 2023
Response from Days Inn Tewkesbury on 30 Aug 2023
Thank you for taking the time to leave feedback. We appreciate it!

8/10 Good

John

Liked: Cleanliness, staff & service
Further away from Tewkesbury than I expected
Stayed 1 night in Jul 2023
Response from Days Inn Tewkesbury on 30 Jul 2023
Thank you for taking the time to leave feedback. Should you stay with us again, please ask at reception for directions to Tewkesbury using our quicker route!

10/10 Excellent

Bridget

Stayed 1 night in Jun 2023
Response from Days Inn Tewkesbury on 30 Jul 2023
Thank you for taking the time to leave a 10/10 review. We appreciate it!

6/10 Okay

Monika

Travelled with family
Stayed 1 night in Jul 2023
Response from Days Inn Tewkesbury on 9 Jul 2023
Thank you for taking the time to leave a review. we appreciate it!