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The Queens Hotel & Victoria Cloisters

2.0 star property
Riverside hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for The Queens Hotel & Victoria Cloisters

View from property
Breakfast and dinner served, British cuisine
Iron/ironing board, bed sheets
Water view
Lounge
Queens Hotel in central Bishophill offers comfort and practicality. Guests can unwind at the bar, enjoy breakfast at the on-site restaurant, and use the free WiFi. Previous visitors consistently praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Free WiFi
The current price is €128
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Double Room, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
Wardrobe
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room Single Use, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
Laptop workspace
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
Laptop workspace
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Double Room, 1 King Bed, River View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
Wardrobe
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
Wardrobe
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

7.6 out of 10
Good
(13 reviews)

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
Laptop workspace
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Family Room, River View

Superior Family Room, River View

Superior Family Room, River View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
Wardrobe
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Smoking Room

Double Smoking Room

Double Smoking Room

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
Laptop workspace
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
Daily housekeeping
Laptop workspace
Wardrobe
  • 19 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Fridge
Smart TV
Portable fan
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Fridge
Smart TV
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Fridge
Smart TV
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bed Apt. Sleep 3 (Dbl/Sofa)(A14/16) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 3 (Dbl/Sofa)(A14/16) - No lift or accessible facilities (Annex) | Living area

One Bed Apt. Sleep 3 (Dbl/Sofa)(A14/16) - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Fridge
Smart TV
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Living area

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Fridge
Smart TV
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Fridge
Smart TV
Portable fan
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Fridge
Smart TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Double Room with Shower

Accessible Double Room with Shower

Accessible Double Room with Shower

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
Electric kettle
Wardrobe
Desk
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

Accessible Twin Room with Shower

Accessible Twin Room with Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Portable fan
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Hampton by Hilton York Piccadilly

City Centre
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  • Free WiFi
  • Restaurant
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9.0 out of 10, Wonderful, 1,379 reviews
The price is €104
includes taxes & fees
9 Nov - 10 Nov
Hampton by Hilton York Piccadilly
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About the area

Map
Queens Staith, Skeldergate, York, England, YO1 6DH

What's nearby

  • York Christmas Market - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 3 min walk - 0.3 km
  • York City Walls - 3 min walk - 0.3 km
  • Shambles - 6 min walk - 0.5 km
  • York Minster - 7 min walk - 0.7 km

Getting around

  • York Station - 9 min walk
  • Leeds (LBA-Leeds Bradford) - 42 min drive

Restaurants

  • ‪Drift-In Cafe - ‬3 min walk
  • ‪Tank & Paddle - ‬1 min walk
  • ‪Yates York - ‬2 min walk
  • ‪Lil’s Bar And Bistro - ‬3 min walk
  • ‪Red Chilli Supermarket - ‬3 min walk

About this property

The Queens Hotel & Victoria Cloisters

Hotel near Shambles
Close to York Minster, The Queens Hotel & Victoria Cloisters provides amenities, such as a bar and a restaurant. Stay connected with free WiFi in public areas.
You'll also find perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A 24-hour front desk, a lift and multilingual staff
  • A TV in reception
  • Guest reviews say great things the breakfast, helpful staff and first-rate property condition
More conveniences in all rooms include:
  • Heating and portable fans
  • Free toiletries and hairdryers
  • 32-inch Smart TVs with digital channels

Similar properties

Miscellaneous

Radisson Hotel York

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,011 reviews
The price is €84
includes taxes & fees
9 Nov - 10 Nov
Radisson Hotel York

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 19 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11.95 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Royal Brasserie

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 11.95 for adults and from GBP 9.00 for children
  • Self-parking fee: GBP 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, on-site parking and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Frequently asked questions

Is The Queens Hotel & Victoria Cloisters pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Queens Hotel & Victoria Cloisters?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at The Queens Hotel & Victoria Cloisters on 3 Nov 2025 start from €127.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Queens Hotel & Victoria Cloisters?

Self-parking is available for GBP 19 per night. Limited spots are available.

What time is check-in at The Queens Hotel & Victoria Cloisters?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Queens Hotel & Victoria Cloisters?

Checkout is at 10:00 AM.

Where is The Queens Hotel & Victoria Cloisters located?

Located in Bishophill, this hotel is within a 10-minute walk of Yorvik Brass Rubbing Centre and Shambles. York Grand Opera House and York Dungeon are just steps away. York Station is 9 minutes by foot and York (QQY-York Train Station) is 9 minutes.

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The Queens Hotel & Victoria Cloisters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1003 reviews
Rating 8 - Good. 363 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little find for a two star hotel, very happy with our choice for our trip to York
Stayed 1 night in Aug 2025

8/10 Good

Chris

We have often stayed at this hotel. Had a room with a fantastic view of a very flooded river. The receptionist was very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it staff so nice will be coming back
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonino

Liked: Staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Aug 2025

8/10 Good

kerry

Liked: Cleanliness, amenities
Could do with more plug socket or change the socket to add a usb with it as well as a plug
Stayed 2 nights in Oct 2025

8/10 Good

janet

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great location. Friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vasilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy parking on-site, very close to old town and nice breakfast
Stayed 1 night in Dec 2024

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything. Staff was very nice.
Stayed 3 nights in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Clean hotel with good location near to central York. Staff overall friendly and helpful. Bedroom ok but bathroom very tired looking. Fan in bathroom is very noisy and comes on with the light but doesnt turn off for a long time. Found hack that by removing room card it switched everything off. Was quickest way to knock off the noise. Breakfast was ok but could have been warmer and a few more options on the continental would have been nice. Would gladly pay a bit more for this. Parking is onsite but due to river flooding had to move to a mutli storey 5 min walk away. Overall a great central location if visiting York.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Warm welcome on reception. Clean, comfortable rooms, delicious evening meal and breakfast
Stayed 1 night in Mar 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, amenities
The room was great, except, one preposterous thing: there was only a single usable electrical outlet in the room (aside from the shavers-only plug in the bath), and it was at the desk, all the way across the room from the bed. In had to ask for an extension cord just to plug in a necessary medical device.
Stayed 2 nights in Oct 2025

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff are brilliant best hotel in York service outstanding.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Nice location next to the river and shopping. A boat tour is nearby. Room was comfy, but the bed mattress was a bit too firm for my liking. Good for 2 or 3 nights.
Stayed 2 nights in May 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem, absolutely loved this hotel, if we come back to York will without doubt stay here again
Stayed 1 night in Dec 2024

2/10 Terrible

Yu

Disliked: Staff & service, property conditions & facilities
I booked a standard king bed room. While I was given an attic room which picture shown at Expedia is a smoke room. I was told by the staff that some of standard king bed room looks like smoke room which is an attic room. What’s more, the
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Gem

The hotel is a lovely gem in the city centre. Close to everything. Hotel staff were polite, courteous and couldn’t do any more to make our experience better. Reviews were accurate and we would definitely stay here again.
View from the bar area
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quiet and clean, with helpful staff, and a convenient location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Linda

Liked: Staff & service, amenities, property conditions & facilities
All that we needed
Stayed 3 nights in Apr 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,. friendly staff and great breakfast. Evening meal options looked good and very reasonable. Definitely go back
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel great location

Lovely hotel very friendly staff. Lovely room with a king size bed over looking the river. Food in the restaurant was nice and at a good price. Location of the hotel is superb and is it right in the city centre.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Great location, wonderful friendly staff easy to visit york
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! They gave us a great tip and a discount for a wonderful Italian restaurant nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for the stay. Very well located with breakfast and dining options in its restaurant. Rooms are spacious, nice and clean.
Stayed 1 night in May 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice now. Excellent location lovely views over the river. Rooms lovely and clean and friendly welcoming staff. Lovely breakfast with the best poached eggs!
Stayed 1 night in Nov 2024