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Reviews of Worsley Arms Hotel

3 out of 5
Worsley Arms Hotel
Main Street, Hovingham, York, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 117 reviews" "
Rating 8 - Good. 52 out of 117 reviews" "
Rating 6 - Okay. 9 out of 117 reviews" "
Rating 4 - Poor. 3 out of 117 reviews" "
Rating 2 - Terrible. 2 out of 117 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Stayed 1 night in Dec 2023

4/10 Poor

Christine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bitterly disappointed with the condition of the room on arrival especially as it was the end of a lovely day to celebrate a birthday. The room was freezing, radiator not working, there was an oil radiator but it was ineffective. The room was very tired & unwelcoming, dusty, old broken furniture, stained carpet, tiny tv for the size of the room. The bathroom was ancient, dead bugs all over the blind, cob webs all over the shower head, fortunately I don’t suffer with arachnophobia. The loo was dirty, stained & generally unpleasant. The staff were very nice & yes we could have complained there & then but on a Sat eve you wouldn’t get a decorator, plumber & deep clean I suspect.
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Stayed 1 night in Oct 2023

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 4th stay, says it all. Food is a particular highlight.
Stayed 2 nights in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food served in the restaurant and at breakfast was very good. The hotel staff were always friendly and helpful. Not much goes on in Hovingham but it's a good base for walking or exploring the Moors and the Howardian Hills.
Stayed 5 nights in Aug 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was several miles out from York and Pickering, so you do require transport. We couldn't find anywhere else to have food locally and had to rely on the hotel. The food was all cooked fresh, but there were limited options. Apart from this the accommodation was comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, good food with nice surroundings.
Stayed 2 nights in Aug 2023

8/10 Good

Marie

Stayed 2 nights in Aug 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Setting
This Hotel is in a Beautiful setting. The Cottages we were put in were spacious and had everything we needed for a comfortable stay. The evening meal was exceptional and bar area was very friendly. Breakfast was very plentiful and very enjoyable. The host Tony was a Very Welcoming and Very friendly helpful person. We wouldn't hesitate to stay here again. Many Thanks and hope to see you again soon!!
Stayed 1 night in Aug 2023

8/10 Good

Stuart, Woking

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is situated in a nice little village, close to Castle Howard. The hotel was friendly, and the food good. Room was a good size, but had some issues. Noisy extractor fan in the bathroom, uneven and loose floor tiles, no overhead light, even though there was a switch for it. The staff were hard working, but perhaps over stretched and often did not appear happy. Not easy running a hotel in these times I guess. I think a good base for exploring the area.
Stayed 4 nights in Jul 2023

10/10 Excellent

Clive

Liked: Cleanliness, staff & service
Hard working owners deserve admiration for keeping this splendid old inn going. Would certainly stay again.
Stayed 1 night in Jul 2023

8/10 Good

Helen

Stayed 2 nights in Jul 2023

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owners were friendly and accommodating. The food was good but the breakfast questionnaire was a bit confusing. The bedspread in our room was a bit old and the mattress appeared old although it was comfortable. We enjoyed the location and the village was very scenic and pretty. Modern shower with nice soaps were very appreciated!
Stayed 1 night in Jul 2023

8/10 Good

P

Stayed 2 nights in Jul 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 1 night in May 2023

8/10 Good

G

Liked: Cleanliness, staff & service, room comfort
Enjoyable return.
We thoroughly enjoyed our stay. The staff were friendly. Our room was spacious although it would benefit from a makeover. Breakfasts were perfect and we enjoyed two tasty evening meals in the Cricketers Bar.
Stayed 3 nights in May 2023
Response from Tony on 23 May 2023
Thank you for your positive review. We look forward to welcoming you back to Hovingham.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Charm, atmosphere and friendliness
Stayed 3 nights in Apr 2023
Response from Tony on 7 Apr 2023
Thank you for taking the time to leave such a positive review!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Tony on 2 Apr 2023
Thank you Barbara! Regards Tony Finn

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place and people
Excellent staff and service in a historic setting, perhaps would benefit from some decoration maintance, however, this may well detract from the old world charm
Stayed 2 nights in Mar 2023
Response from Tony on 2 Apr 2023
Thank you Peter.RegardsTony Finn

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Tony on 2 Apr 2023
Thank you mark.Tony Finn

8/10 Good

Lesley

Stayed 1 night in Mar 2023
Response from Tony on 7 Mar 2023
Thank you Lesley.The Worsley Arms Team

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Tony on 7 Mar 2023
Thank you.

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Excellent, comfy, service A1
Stayed 1 night in Jan 2023
Response from Tony on 16 Jan 2023
Thank you for your feedback, it was a pleasure to welcome you to Hovingham.Tony

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Lovely staff. Everything else subpar
Cannot fault the staff, they were all lovely, friendly and helpful. Otherwise it was overpriced and underwhelming. While it was quite clean, our room was not what was advertised online. We were expecting a double and a single bed and instead had 2 singles pushed together with a gap in the middle and a mattress on a 3inch base, essentially on the floor, not ideal for a 65 year old woman! We paid for and ordered breakfast and it was disappointing and incorrect. Toast was soggy and there were several parts missing including no bacon and a missing croissant. Other guests complained of the same issue. The building itself is mostly okay but there are areas with messy/unfinished painting, the bath needed replacing as there was a black mark/stain inside, and the shower was small and uncomfortable. There was also black mould around the taps. The room's door was also an issue as there was a gap underneath and the keyhole was big enough for anyone passing to look through directly into the room. Thoroughly disappointed and upset as we paid above average for a special birthday trip away and would have been better off in a generic budget hotel.
Stayed 1 night in Nov 2022

6/10 Okay

Paul

Liked: Staff & service
Stayed 3 nights in Sep 2022

8/10 Good

Stewart

Stayed 1 night in Aug 2022

8/10 Good

ARTHUR

Travelled with partner
Liked: Staff & service, amenities
It was a pleasant experience
Stayed 1 night in Jul 2022

6/10 Okay

Christine

Stayed 1 night in Jul 2022

10/10 Excellent

Joanne

Stayed 2 nights in Jun 2022

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff, nice ambience
Stayed 1 night in Mar 2022

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent at the property and so was the food. The bed was very comfortable and the room, although a little dated, was clean and a good size.
Stayed 2 nights in Oct 2021

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely location.
Weekend break to visit family in the area! We travelled with a 13 week old puppy, the service in the hotel was brilliant we had breakfast in the bar as the pup wasn’t allowed in the restaurant, pup had the best time for his first little holiday! Homely was ideal for exploring yorkshire.
Stayed 2 nights in Sep 2021

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021
Response from Tony on 24 Aug 2021
Thank you for your feedback. The Worsley Arms Team

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location
Great hotel, friendly and attentive staff
Stayed 4 nights in May 2021
Response from Tony on 9 Jun 2021
Dear Paul Thank you for such positive feedback, it is great to open again and doing what we enjoy.

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2021
Response from Tony on 15 Jun 2021
Thank you for taking the time to leave a review, delighted you are happy with us so far! Tony

8/10 Good

David, Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming. Great location. Very quiet. Good food. Lovely breakfasts. Comfortable room
Stayed 5 nights in Sep 2020

8/10 Good

Andrew

Stayed 3 nights in Aug 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely location
very friendly and helpful staff
Stayed 2 nights in Aug 2020

8/10 Good

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worsley Arms FEB 1st 2020
Very welcoming stay and the breakfast was superb. Great friendly service.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff looking after us. Great food and wine. Building itself is a little tired but clean and tidy.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open fire and cosiness of the cricketers bar. Food was excellent too.
Stayed 1 night in Nov 2019