Ystrad-ffin Hotels

"Lovely B&B, excellent hosts, who couldn’t have been more helpful or welcoming and went above and beyond. Wonderful breakfast too! Convenient parking and a short walk from all the local amenities."

"Started off really well. One of the people from The Crown (which is part of the same group and does amazing food? spotted us walking through town and came and helped us get in the front door. Went downhill from there. The room smelt of cigarettes when we arrive and there were burns in the carpet. The bathroom was filthy. There was a layer of dirt all over the floor, to the point that I thought maybe it was the cover of the floor to start with, until I realised the white bits of floor behind the bath were still white, so it was definitely dirt. Loose bits all over it as well. Bath hadn’t been cleaned and there was dirt in the overflow waste hole on the sink. Bedding and towels were very clean luckily. Tried calling but no answer. Spoke to someone in the morning and they said the manager would contact me but they haven’t. Could’ve really lovely if they sort out the cleaning"

"Great hotel in the heart of the town. The food is excellent, staff warm and friendly, and the parking gated and secure. We love this part of Wales and always try to stay here if vsiting."

"It is very rare that I leave reviews for hotels, but after my experience at the Black Lion Hotel in Lampeter I felt I had to. I stayed for four nights from 16th February and returned the following week for another four nights. During both visits, I had no issues at all. On one occasion I came down for breakfast at 7:30am instead of 8:00am. The manager/chef made it clear breakfast would not be served until 8:00am which I fully accepted and simply waited without complaint. I then returned again on 22nd April for one night on arrival I was confronted by the same individual who immediately spoke to me in an aggressive and confrontational manner bringing up the previous breakfast situation and accusing me of being rude which is completely untrue. When I calmly tried to explain he became more hostile, telling me “you’re not my mate” and threatening to report me to Hotels.com and have me blacklisted. This was said in an intimidating and completely unprofessional way. This happened in front of others, including my colleague, which made it even more embarrassing and uncomfortable. Being spoken to like that without justification was completely unacceptable. It left me feeling uneasy for the rest of my stay which is not something I have ever experienced in over 25 years of staying in hotels. The behaviour I encountered was far below any reasonable standard of customer service, and I would expect much better from any hotel."

"All of us loved the property and location, which is surrounded by green hills. Great morning break fast with Crossants, Muffin etc. We had a great time. Always good to be away from very busy area. Scope to improvements: Better child bed, more coffee/tea/sugar probably with milk small packet in the inside room. "

"Great traditional hotel with great facilities and good walks for dog"

"Place is okay but rooms looks really small. Doesn’t feel like hotel. More towards hostel"

"Friendly staff. Good location close to Brecon but in a quiet village with on-site parking. Short drive down to Pen y Fan after a very good breakfast."

"Great value overnight trip"