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"Lovely staff & friendly efficient service. Spa is top notch & the best I have experienced. Every person is so accommodating & kind. We are hoping to return soon! "

"We have stayed here 3 times now, and each time it has been top marks. The hotel is close to everything that you need, but still far away from all the crowds of the square. Our room was immaculate, and the turn down service an added bonus. The front desk is the best part of the hotel- friendly and helpful. Lastly, be sure to take advantage of their breakfast- you’ll thank me later!"

"Excellent location - very friendly helpful staff"

"Great place to stay, large modern clean room with balcony. Located in the heart of the town close to train station and shopping Staff was excellent, breakfast buffet had plenty of options and after noon coffee, tea and pastries in the afternoon was a nice surprise. Will definitely return"

"Absolutely beautiful and the service was impeccable"

"This location is excellent and the train station is across the street, (I never heard the train). The green line bus stop is about a 30 second walk, while the heart of downtown is located a couple of minutes from this hotel. The rooms were clean and my hostel bed was configured in such a way that it was very private. I would stay here again!"

"This hotel was absolutely wonderful and the staff was incredibly nice and helpful. I would definitely stay here again."

"Affordable, clean and easily accessible from Zermatt main village - around a 15min walk. Only negative was I didn't think the breakfast was good value. "

"Great location, friendly staff, breakfast is not best in class but decent, hotel has construction going on one side so was noisy. Some facilities like pool are shared with neighboring hotel. No air conditioning, but was cool enough at noise with all windows open."