Edinburgh and Lothian Adventure Holidays

Beautiful property!! Elevators can be confusing but we figured it out!! Grounds are beautiful!!

Very close to all the action on the Royal Mile.

The apartment was spacious, beds comfortable, kichenette had all supplies we needed, views were beautiful. Billy was very good host. We would.staynthere again.

Pros: Good sized rooms and amenities with a generous breakfast hamper of assorted items (cereal, jam, milk, bread, biscuits, yoghurt, juice). Bathrooms and kitchen were clean and kitchen included dishwasher & washing machine. Room has good A/C. 24 hr ATM, Tescos & some restaurants located 3 min walk away. A Planetarium/Science Museum is located 5-7 min walk and is great for families with kids. Arthur's Seat/Holyrood park is a very scenic area that is great for nature walks and picnics located 10-12 min walk away. Cons: Some front desk were not friendly (junior), room needed maintenance in some areas e.g. kitchen cupboard doors not closing properly, leaking in apartment beneath ours etc).

The front desk staff & the manager couldn’t have been nicer. The issue was with the room. The temperature in the room was HOT & the noise outside was loud. Yes - I visited during August which I didn’t realize was the Fringe. There was no way to close the window as it was the only way to get air. The hotel hosted so many of the comedy shops - fabulous shows but the groups outside waiting made the noise level high thru 1am. The bed was extremely hard. Bathroom was nice & clean. Hotel staff - super nice! Breakfast was great & convenient. There is a fan in the room. The hotel is right across from great dinner places and it’s a stop on the hop-on hop-off lines.

Comfy beds, very clean, staff are very attentive and courteous

We stayed at The Glasshouse (Glenlivet Suite) with our toddler from July 17–22. The hotel’s location is excellent—close to Edinburgh’s major sights but still peaceful, and the rooftop garden was a beautiful place to relax. Several staff really made our stay: Conall at the bar was outstanding with whisky knowledge and hospitality. Sam was kind and attentive, and a lovely staff member at breakfast gave great advice for a toddler-friendly park (Princes Street Gardens) and warmly engaged with our son. The room was well-appointed with thoughtful touches like whisky and chocolate, and the nearby car park with a 50% hotel discount was a plus. However, a few areas missed the mark for a five-star hotel. Housekeeping was inconsistent (we had to ask repeatedly for basic things like towels and trash pickup), turndown service was minimal, and room service was slow and underwhelming. Breakfast, while served with warmth, was overpriced for the quality. The bar could also benefit from light food options. We appreciated the thoughtful staff and setting—but consistency in service would go a long way in delivering the luxury experience The Glasshouse aims to provide.

Beautiful property!! Elevators can be confusing but we figured it out!! Grounds are beautiful!!

Very close to all the action on the Royal Mile.

The front desk staff & the manager couldn’t have been nicer. The issue was with the room. The temperature in the room was HOT & the noise outside was loud. Yes - I visited during August which I didn’t realize was the Fringe. There was no way to close the window as it was the only way to get air. The hotel hosted so many of the comedy shops - fabulous shows but the groups outside waiting made the noise level high thru 1am. The bed was extremely hard. Bathroom was nice & clean. Hotel staff - super nice! Breakfast was great & convenient. There is a fan in the room. The hotel is right across from great dinner places and it’s a stop on the hop-on hop-off lines.