Tulum Adventure Holidays

They did not want toilet paper to be flushed. The mini fridge was tiny and did not work. The pools were too dirty to use. The restaurant was adequate and catered mostly to non local dishes. On the other hand the staff were very nice and the beach view was beautiful.

Friendly workers, and a lot of them

Sandra customer service was awesome. Very attentive and went far beyond and helped us with our luggages. Information was on point. Explained us everything and suggestions were very helpful. Also used sister hotel amenities. Very helpful.

Perfect view.Delightful staff.

This little boutique hotel was like staying in a wellness focused luxury treehouse in the jungle. We absolutely loved our stay. Lush greenery all around and from every window view. A gorgeous beach with excellent beachside loungers, towels, and a bar. The staff and service were exceptional at every moment of our stay. The AC also worked very well during our December visit. We stayed in a garden view room with a kitchenette. The cooking tools were minimal but enough to prep simple meals for two. The tacos and Pina Coladas at the onsite restaurant were delicious. Real ingredients and handmade tortillas. We enjoyed the morning yoga class as well. We can’t wait to return to this beautiful and slightly rustic refuge. Note: Rooms on the ground level are recommended for folks that have challenges with stairs. As two 40 year old fit and able-bodied folks, we did fine getting up the spiral staircase to the upper levels of the main building thanks to help from the staff with our luggage.