Quintana Roo Adventure Holidays

Rooms, staffs, services everything was great...

If you’re younger than 60 years old and enjoy doing activities at the resort, don’t stay at this location. You’ll have a better time at the family resort-princess sunset. This hotel felt outdated. The elevators worked half the time. A majority of the staff seemed like they didn’t want to be there with an exception of a couple people working. Every time we asked for a golf cart ride to the sister property, the bell hops acted like it was an inconvenience when they weren’t doing anything. The food was below average at the buffet and at one point we were severed raw chicken. The sit down restaurants on the property were decent. The alcoholic beverages were subpar. The piña coladas and other blends drinks tasted like fake flavors. The best drinks were two ingredient drinks like rum/coke or rum/pineapple juice. The beach on the adults only side was alright. We spent more time over at the sister resort because overall the vibe was better and more enjoyable. If you’re going to spend your money, make sure to really research the hotels. If we come back we will be going to the Princess Sunset Resort.

Rooms , resort , beaches Amazing !! food was good ! Lots of negative reviews on food?! The food was as expected for local cuisine !!

The rooms are too loud. It was around 1am and you can hear people outside our room talking loud and the room above us, we would constantly hear what sounded like a chair dragging on the floor. We arrived early and they didn’t try to accommodate an early check in. They just said we had to wait. So we waited and at 3pm, check in time, they said the room was still not ready. You would think that since they know we are there early our room would have been one of the first taken care of. After telling them, it was our 5th time being at the resort, you would think they would be thankful and even give you some sort of upgrade. But they don’t really care. The food at the buffets was okay, and the food at the grills was not the best. But the restaurants food was really good.

Great pools and waiters . Accommodated request for ground floor villa

Rooms, staffs, services everything was great...

If you’re younger than 60 years old and enjoy doing activities at the resort, don’t stay at this location. You’ll have a better time at the family resort-princess sunset. This hotel felt outdated. The elevators worked half the time. A majority of the staff seemed like they didn’t want to be there with an exception of a couple people working. Every time we asked for a golf cart ride to the sister property, the bell hops acted like it was an inconvenience when they weren’t doing anything. The food was below average at the buffet and at one point we were severed raw chicken. The sit down restaurants on the property were decent. The alcoholic beverages were subpar. The piña coladas and other blends drinks tasted like fake flavors. The best drinks were two ingredient drinks like rum/coke or rum/pineapple juice. The beach on the adults only side was alright. We spent more time over at the sister resort because overall the vibe was better and more enjoyable. If you’re going to spend your money, make sure to really research the hotels. If we come back we will be going to the Princess Sunset Resort.

Rooms, staffs, services everything was great...

If you’re younger than 60 years old and enjoy doing activities at the resort, don’t stay at this location. You’ll have a better time at the family resort-princess sunset. This hotel felt outdated. The elevators worked half the time. A majority of the staff seemed like they didn’t want to be there with an exception of a couple people working. Every time we asked for a golf cart ride to the sister property, the bell hops acted like it was an inconvenience when they weren’t doing anything. The food was below average at the buffet and at one point we were severed raw chicken. The sit down restaurants on the property were decent. The alcoholic beverages were subpar. The piña coladas and other blends drinks tasted like fake flavors. The best drinks were two ingredient drinks like rum/coke or rum/pineapple juice. The beach on the adults only side was alright. We spent more time over at the sister resort because overall the vibe was better and more enjoyable. If you’re going to spend your money, make sure to really research the hotels. If we come back we will be going to the Princess Sunset Resort.

Rooms , resort , beaches Amazing !! food was good ! Lots of negative reviews on food?! The food was as expected for local cuisine !!

Rooms, staffs, services everything was great...

The rooms are too loud. It was around 1am and you can hear people outside our room talking loud and the room above us, we would constantly hear what sounded like a chair dragging on the floor. We arrived early and they didn’t try to accommodate an early check in. They just said we had to wait. So we waited and at 3pm, check in time, they said the room was still not ready. You would think that since they know we are there early our room would have been one of the first taken care of. After telling them, it was our 5th time being at the resort, you would think they would be thankful and even give you some sort of upgrade. But they don’t really care. The food at the buffets was okay, and the food at the grills was not the best. But the restaurants food was really good.

Rooms , resort , beaches Amazing !! food was good ! Lots of negative reviews on food?! The food was as expected for local cuisine !!