Middle Torch Key Adventure Holidays

The hotel is in the heart of Miami Beach, just a couple blocks from the beach. There were numerous restaurants nearby and despite all of this the room was very quiet. Staff was very pleasant and accommodating. We would definitely stay here again.

The property was beautiful. The overall esthetics of the One Hotel was intoxicating and welcoming at the same time. My only complaint was with the hotel service in terms of house cleaning; they could use some improvement.

We had the perfect stay . Everything was clean

Beautiful property in fantastic location. Front desk staff were very personable. My issues were that the beds and pillows were not comfortable. Our door bell and dnd did not work. I attempted to call guest service multiple times in a 30 minute period and it was busy the entire time. I went to the front desk to report the issue because we did not want service that day but no way to notify housekeeping.

All the customer service staff almost everywhere in Miami seemed to be working for themselves almost as their own company, which in turn creates their own brand. They will always go above and beyond for you to promote themselves as their own brand. It’s a great feeling as someone who is spending a lot of money at a resort, when a member of a facility cares that deeply about a complete stranger. It was an amazing experience and we got a free room upgrade that put our trip over the top.

Beautiful property in fantastic location. Front desk staff were very personable. My issues were that the beds and pillows were not comfortable. Our door bell and dnd did not work. I attempted to call guest service multiple times in a 30 minute period and it was busy the entire time. I went to the front desk to report the issue because we did not want service that day but no way to notify housekeeping.

The property was beautiful. The overall esthetics of the One Hotel was intoxicating and welcoming at the same time. My only complaint was with the hotel service in terms of house cleaning; they could use some improvement.

We had the perfect stay . Everything was clean

Beautiful property in fantastic location. Front desk staff were very personable. My issues were that the beds and pillows were not comfortable. Our door bell and dnd did not work. I attempted to call guest service multiple times in a 30 minute period and it was busy the entire time. I went to the front desk to report the issue because we did not want service that day but no way to notify housekeeping.

The property was beautiful. The overall esthetics of the One Hotel was intoxicating and welcoming at the same time. My only complaint was with the hotel service in terms of house cleaning; they could use some improvement.

We had the perfect stay . Everything was clean