North Dorset District Adventure Holidays

No A/C in the new part.

The hotel was very convenient to the town and the room was very spacious. The bed and the pillows were very firm ,not so suitable for a side sleeper. Cleaners don't automatically come every day, you need to scan a QR code to book the cleaners. There was a small fridge in the room which was very convenient. The TV only had terrestrial channels. Staff in the restaurant at breakfast were not friendly at all sadly. Overall, the hotel had a lot of benefits and i would stay again

Incredible 18th Manor with vineyard and park. A wonderful surprise

Upon arrival the room was relatively clean and straightened out nicely. Decorated to an OK standard. However, the room itself was absolutely sweltering and could've done with a fan or a portable air conditioning unit. I had to open both the windows wide to let some cool air in.....which unfortunately let the screaming and shouting from outside in too. But hey, I've booked something in the heart of student land so that's sort of on me as well! As far as cleanliness goes....look a little closer you'll see things aren't so great and definitely lacks attention to detail in that are. Not the worst but certainly not the best. It looks like shower gel, handwash and shampoo were provided once upon a time but now all that remain are empty containers. This is such a basic thing so either do it or don't. Kitchenette area was reasonably clean with utensils, plates bowls and a dishwasher provided. Overall, it was OK but could do better. It seems like somebody has lost interest in it!

Incredible 18th Manor with vineyard and park. A wonderful surprise

The Lanelay hotel was ok, overall I wouldn’t say it was luxury for a number of reasons, we had a suite, however, based on similar visits to other hotels I expected the room to have better amenities, ie no mini fridge , no Nespresso machine ( I see these regularly in high quality hotels, no AC and very little surface space in the room due to a large wardrobe and 25% of the room taken up by a bath . I’d mark the room 4/10 for value and design. Blok restaurant was excellent , service , food selection and quality was very good - well done . The Spa was very disappointing , charging an extra £25 pp with restricted access to use an outside hot plunge pool was exploitive , the spa lacked adequate space to relax with only 8 beds in a hotel with far more guests was poor . Pool itself was good, small sauna and no steam room, it was ok but not at a level I’d class as luxury or high standard of facilities. I’d rate the spa 5/10 , it was very evident their focus was on selling day spas and revenue generation rather than giving hotel guests an experience that reflected the price they charge. Reception service was functional , however , I wouldn’t consider they saw guests as a priority . Breakfast wasn’t value for money, environment was good, gardens were open and service was good, however, ingredients , range and quality wasn’t at a level I have experienced in similar quality hotels , again service 8/10 , food 3/10 , for example no cold meats, granola bought in and list goes on

No A/C in the new part.

The hotel was very convenient to the town and the room was very spacious. The bed and the pillows were very firm ,not so suitable for a side sleeper. Cleaners don't automatically come every day, you need to scan a QR code to book the cleaners. There was a small fridge in the room which was very convenient. The TV only had terrestrial channels. Staff in the restaurant at breakfast were not friendly at all sadly. Overall, the hotel had a lot of benefits and i would stay again

Incredible 18th Manor with vineyard and park. A wonderful surprise