Tenerife Adventure Holidays

Great service by staff and great hotel with amazing food at all times.

You know this already. We got zero compensation fie work going on. We paid the same as those not affected.

We had one of the most amazing experience. The staff is so nice and helpful, they really go the extra mile to make your stay as comfortable and easy as possible , the room was very clean and spacious. We will definitely come back.

Roca Nirvana is a great hotel. The rooms are among the finest we’ve stayed in for a family holiday, and the food and pools are fantastic. However, the entire experience is let down by overly rigid, finicky rules. Getting drinks is... annoying. You only get two keycards; one must stay in the room for power, leaving just one for a family. Since the bar strictly requires scanning a card to order you cannot simply grab a drink without thinking, where is my card? Someone else taken it to another pool? Forgot your card? back you go! Other policies are equally baffling. All-Inclusive guests must pay extra for the poolside à la carte, the ONLY place for AI to eat lunch is at the main restaurant. The kids' mini-disco is awkwardly timed at 6:00 PM when you want to shower and get ready for dinner. A large adults-only area unnecessarily cramps the buffet during peak family holidays with barely anyone in it. Some rules are baffling. I moved a chair to sit my wife and daughter during breakfast. I was told to sit somewhere else by the staff as the tables were two people only?! The pool doesn't open until 10 and closes at 6. However you cant get towels until that point. So you have a choice, carry 2 towels per person to and from your room, or wait until 10 to get fresh ones. If you stay at the pool until 6, no chance to swap back. The open hut should be open from 9.45 to 6.15 to make things easier. It is a lovely property, but full of small annoyances which irritate over a holiday.

We had one of the most amazing experience. The staff is so nice and helpful, they really go the extra mile to make your stay as comfortable and easy as possible , the room was very clean and spacious. We will definitely come back.

Roca Nirvana is a great hotel. The rooms are among the finest we’ve stayed in for a family holiday, and the food and pools are fantastic. However, the entire experience is let down by overly rigid, finicky rules. Getting drinks is... annoying. You only get two keycards; one must stay in the room for power, leaving just one for a family. Since the bar strictly requires scanning a card to order you cannot simply grab a drink without thinking, where is my card? Someone else taken it to another pool? Forgot your card? back you go! Other policies are equally baffling. All-Inclusive guests must pay extra for the poolside à la carte, the ONLY place for AI to eat lunch is at the main restaurant. The kids' mini-disco is awkwardly timed at 6:00 PM when you want to shower and get ready for dinner. A large adults-only area unnecessarily cramps the buffet during peak family holidays with barely anyone in it. Some rules are baffling. I moved a chair to sit my wife and daughter during breakfast. I was told to sit somewhere else by the staff as the tables were two people only?! The pool doesn't open until 10 and closes at 6. However you cant get towels until that point. So you have a choice, carry 2 towels per person to and from your room, or wait until 10 to get fresh ones. If you stay at the pool until 6, no chance to swap back. The open hut should be open from 9.45 to 6.15 to make things easier. It is a lovely property, but full of small annoyances which irritate over a holiday.