Inchcolm Adventure Holidays

Excellent - really big spacious room

Sadly Not the 5‑Star Experience We Hoped For We were really excited to stay here for our honeymoon after reading so many rave reviews from others celebrating special occasions. Unfortunately, our experience didn’t match the hype. Other than a quick “congratulations” at check‑in, our honeymoon wasn’t acknowledged at all, which was disappointing given how highly the hotel markets itself for special stays. Our room was airy, but tired in places. While the heated bathroom floor was a nice touch, there was very little storage and the sink didn’t drain properly. We also had to ask for a hairdryer, and whilst the receptionist was polite, the staff member who came to the room was surprisingly rude and made us feel embarrassed for not being able to find it. Whilst breakfast was delicious, it was confusing and not well explained. There is no price on the menu and it was unclear if you were paying per item or if there was a standard price and you could eat as much as you liked. The staff were really friendly but portion sizes were small for the price. Housekeeping came early on the morning we were checking out, which felt rushed. This was a shame as it was one of few interactions with staff. Overall, if you’re staying in the main hotel, you’ll likely have a much better experience and feel well looked after. But if you’re placed in the house across the road, it does feel like you’re an afterthought, which is a real shame for what was meant to be a luxury honeymoon stay.

Stayed for our silver wedding anniversary and glad we chose the Apex Waterloo. Check in was easy and friendly, Room was very nice, clean, spacious and well equipped. Wonderful reception lady came and brought us a bottle of Prosecco on ice with 2 glasses on the house which was a lovely gesture Pool and Spa was lovely and relaxing and for an early Sat evening we had it to ourselves. The lady managing the Spa was wonderfully polite and kind. The bar staff were friendly. Overall a great hotel, yes price was high, but mid July, excellent proximity to city centre, train station etc and special occasion the Apex Waterloo was an excellent choice and would definitely recommend

Great stay next to a park!

Sadly Not the 5‑Star Experience We Hoped For We were really excited to stay here for our honeymoon after reading so many rave reviews from others celebrating special occasions. Unfortunately, our experience didn’t match the hype. Other than a quick “congratulations” at check‑in, our honeymoon wasn’t acknowledged at all, which was disappointing given how highly the hotel markets itself for special stays. Our room was airy, but tired in places. While the heated bathroom floor was a nice touch, there was very little storage and the sink didn’t drain properly. We also had to ask for a hairdryer, and whilst the receptionist was polite, the staff member who came to the room was surprisingly rude and made us feel embarrassed for not being able to find it. Whilst breakfast was delicious, it was confusing and not well explained. There is no price on the menu and it was unclear if you were paying per item or if there was a standard price and you could eat as much as you liked. The staff were really friendly but portion sizes were small for the price. Housekeeping came early on the morning we were checking out, which felt rushed. This was a shame as it was one of few interactions with staff. Overall, if you’re staying in the main hotel, you’ll likely have a much better experience and feel well looked after. But if you’re placed in the house across the road, it does feel like you’re an afterthought, which is a real shame for what was meant to be a luxury honeymoon stay.

The stand out was the service. Friendly staff and excellent service. Room service was speedy and if you had breakfast included there was no extra charge. We had an issue with our TV and someone was there within 2 mins. The amenities in the bathroom smelt gorgeous. Loved the variety in the mini bar. Good size mugs for a cuppa. Only down side was the water pressure in the shower.

Great location and contemporary boutique hotel in vibe. A bit loud in the common areas but it was fine in the room.