Canary Islands All inclusive Holidays

Overall it was a good stay. The rooms could be a bit more updated as there was a lot of dust and holes in the corners of the room. We had an issue with the bathroom but had the cleaner attend the next day. The pools outside the rooms are very convenient. The staff are helpful and on hand 24/7 to provide advice and guidance.

Everything was perfect except the check out. The staff seemed quitecrudecand affronted that we asked fir a late check out. We asked prior to our checkout as we have 2 children under 2 and were told to ask on the day. When I asked that morning, the staff (different from the rest of the week) seemed surprised that i would ask such a thing and were disinterested and told us flatly no, but we could get showered and changed up by the soa area. This would have been ok, but with 2 infants and our luggage packed and kept by reception this made it laborious and to be honest left a sour memory, which is a shame as the rest of the staff throughout the week were perfect. The only other thing was that we were put in a room downstairs, this again was difficult with a buggy and 2x infants.

Great staff. Good food. Great views

Quite limited all inclusive offer. You are asked to pay for certain products such ice cream at the bar, the drinks are 3 per day per person only. While in the other hotel we were staying for longer period everything was included in all inclusive option that here at the lobby the coffee is priced and there is info about not refilling the water from the big bottle container. The all inclusive refers to the restaurant only. We were staying 1 night only and even though we had arrived late and knew that we are going to miss 1 meal still went for all inclusive to avoid paying for drinks. I would not imagine myself to stay in this hotel for 1 or 2 weeks holiday period. The limitations are frustrating. The food in the restaurant was very good though. The variety of food was big as well. The receptionists were more than helpful so giving them 5*. The view from the terrace was nice, however the other side of the hotel’s view wasn’t particularly attractive as there was a huge wall with graffiti on. The room was spacious and modern and it had a kitchenette. We were happy from having that room. It’s not bad hotel, however the limitations put us off from booking it again.

Staff in reception are great they know how to dealing with VIP Alex and Veronica did deal with my booking in last 3 visits i had to the hotel in ladt few days.and i keep booking there for my srlf and my staff because of the great costumer service i saw from them at the first point .

The room floor was filthy. We had it reclined while we were out and though the stickiness had gone, one hour with white socks and they were black on the bottom. The nighttime bar music on an outside terrace was crap and destroyed the peaceful atmosphere. The food at the the buffet and the bar was very mediocre. We had the worst Quiche Lorraine ever. It was more like a bad cruise ship kitchen than a five star hotel. We had a cockroach visit our room on two of the mornings (not the same one!) This hotel is probably the highest one in Adeje. Great for view, a nightmare to walk down and back to the beach and shops. My legs still hurt.

Staff in reception are great they know how to dealing with VIP Alex and Veronica did deal with my booking in last 3 visits i had to the hotel in ladt few days.and i keep booking there for my srlf and my staff because of the great costumer service i saw from them at the first point .

Every thing about this hotel is of a very good standard ,it’s very peaceful,excellent location ,great pools ,food and staff are excellent,the rooms are spotless,beds and linen are high quality ,shower is superb ,and also the high pressure toilets ! This was our second stay in this hotel and we cannot recommend it enough ,it’s registered as a 5 star ,which it’s not quite,however for all it has going for it I’d recommend it for all but the most fussy of clients ! Overall great friendly hotel with excellent staff that actually care about their clients and their well being ,you can’t go wrong with this one ,absolutely spotless,thanks dream we shall return ! Great hotel overall ,great staff that actually care about

Overall it was a good stay. The rooms could be a bit more updated as there was a lot of dust and holes in the corners of the room. We had an issue with the bathroom but had the cleaner attend the next day. The pools outside the rooms are very convenient. The staff are helpful and on hand 24/7 to provide advice and guidance.

Great staff. Good food. Great views

The room floor was filthy. We had it reclined while we were out and though the stickiness had gone, one hour with white socks and they were black on the bottom. The nighttime bar music on an outside terrace was crap and destroyed the peaceful atmosphere. The food at the the buffet and the bar was very mediocre. We had the worst Quiche Lorraine ever. It was more like a bad cruise ship kitchen than a five star hotel. We had a cockroach visit our room on two of the mornings (not the same one!) This hotel is probably the highest one in Adeje. Great for view, a nightmare to walk down and back to the beach and shops. My legs still hurt.

Food was good, all inclusive drinks were great. Hotel was clean. Good location.

Great staff. Good food. Great views

Everything was perfect except the check out. The staff seemed quitecrudecand affronted that we asked fir a late check out. We asked prior to our checkout as we have 2 children under 2 and were told to ask on the day. When I asked that morning, the staff (different from the rest of the week) seemed surprised that i would ask such a thing and were disinterested and told us flatly no, but we could get showered and changed up by the soa area. This would have been ok, but with 2 infants and our luggage packed and kept by reception this made it laborious and to be honest left a sour memory, which is a shame as the rest of the staff throughout the week were perfect. The only other thing was that we were put in a room downstairs, this again was difficult with a buggy and 2x infants.