Quintana Roo Beach Holidays

Customer service, food, cleanliness…. Loved everything

Would suggust to everyone

Good place to stay and overall service was good. Food review: Buffet. it seems they have reduced food options at the buffet. A few years ago, the food was different every single day which was awesome. Now recently, the exact same food options for the whole week I was there which got pretty old fast. Brazilian steakhouse was really good change. The previous restaurant that was there was not good a few years ago so this was a nice change. Sushi spot was great. Pool review: The jacuzzi did not have any hot water running so was pretty upsetting. Room review: Nice and clean rooms, ac working good. The downside is they didn’t have the fridges stocked up with drinks. Seemed I always had to keep asking for them to stock up. Bring back water bottles or improvise water filtration machines because the water taste was very bad. Main lobby bar: Consider having the bar open later until 2 am like all other bars at riu hotels and have a good dj come play so good music. There’s not much of a party scene at this resort even though it has potential . Overall good place to stay and would recommend anyone try this place if you’re looking for a calmer resort with not much of a party scene. This is a good family friendly resort.

Nice resort, friendly staff, and great pool bar with well made cocktails

Everything in this resort was incredible. The staff, the interiors & exterior, location, food etc. Must visit place definitely

Staff is amazing, this was our 3rd time at the resort. Love the new upgrades, the kids loved the new water slides. The beach was upkept and clean. Pool was in decent condition, it's showing it's age but overall it was good.

Would suggust to everyone

staff work so hard at all times to keep the property beautiful it was the most relaxing perfect stay

Amazing experience! The food was great and the drinks were tasteful. The staff was very friendly and attention to detail. I had the best experience because of them very welcoming and hospitality unlike no other. Money well spent definitely coming back especially to Playa De Carmen just to stay here.

Staff is amazing, this was our 3rd time at the resort. Love the new upgrades, the kids loved the new water slides. The beach was upkept and clean. Pool was in decent condition, it's showing it's age but overall it was good.

Overall it was very good, will be going back