Cancun Beach Holidays

Customer service, food, cleanliness…. Loved everything

Good place to stay and overall service was good. Food review: Buffet. it seems they have reduced food options at the buffet. A few years ago, the food was different every single day which was awesome. Now recently, the exact same food options for the whole week I was there which got pretty old fast. Brazilian steakhouse was really good change. The previous restaurant that was there was not good a few years ago so this was a nice change. Sushi spot was great. Pool review: The jacuzzi did not have any hot water running so was pretty upsetting. Room review: Nice and clean rooms, ac working good. The downside is they didn’t have the fridges stocked up with drinks. Seemed I always had to keep asking for them to stock up. Bring back water bottles or improvise water filtration machines because the water taste was very bad. Main lobby bar: Consider having the bar open later until 2 am like all other bars at riu hotels and have a good dj come play so good music. There’s not much of a party scene at this resort even though it has potential . Overall good place to stay and would recommend anyone try this place if you’re looking for a calmer resort with not much of a party scene. This is a good family friendly resort.

Nice resort, friendly staff, and great pool bar with well made cocktails

Everything in this resort was incredible. The staff, the interiors & exterior, location, food etc. Must visit place definitely

The pool was ok and the swim up bar was nice. The staff was very nice, great service.

Nice view from room. Property amenities good. Lots of little bites in the club lounge. I found it weird that my room minibar was locked. I asked the staff and apparently I had to call to have it unlocked? Never had that experience before. So no access to a mini fridge

Everything was good Service is excellent Food is good Room and beach is good

The whole facility and of course the ocean is beautiful at this resort. What stood out the most was the kindness and professionalism of their staff. Good job, we had a great stay. Jesse Alexander

everything is perfect!!!