Mahwah - Nanuet Beach Holidays

We have come to NYC three times and every time we stay at the Empire. We love the location and being so close to transit. The hotel is perfect and comfortable… it always feels like home each time we come back. Thank you for another great visit!

Super attentive staff. Lightning fast room service. Nothing disappointed.

Incredible staff. So professional and friendly

Great staff---super nice/very helpful! Lovely hotel in a great location. Good WIFI connection.

clean and size of the room.

Staff is amazingly nice and helpful.

Incredible staff. So professional and friendly

Room was clean. A bit outdated. But clean. Location is great, Hotel common areas are great. Housekeeping was selling us bottles of water in the evening, in the morning collecting still untouched bottles and reselling to us again in the next evening… it was a bit weird experience … but besides that part, i will definitely use this hotel again. Definitely recommending

My room was very noisy during the night. First, the city noises, such as garbage trucks working at 2am in the morning, that could be avoided eith better window isolation, then inside the room there was some noise of water dripping inside the walls and the noise of the centeal ACV system running. Additionally, the room was very hot and no way to control the temperature.

Room wasn't ready 1.5 hours after the states check in time. The hotel is used for a lot of other purposes for such a small space so it's awkward to shimmy through someone's bat mitzvah to get up to our rooms. We heard really loud tribal drumming from tao when we were up on the 2nd floor. The best things are pretty decent sized rooms for NYC and awesome location.

Pluses were room cleanliness and staff courtesy. However hotel seemed tired - hall carpeting looked grungy and room furniture scratches had not been attended to. A come down from when I stayed here in the aughts at which time I had thought it was the nicest hotel I had stayed at to date. Price was good; can't recall if room had coffee maker. All in all a good buy for the location

Every time I go to NY this is my hotel of choice. The staff is amazing!!! The location can’t be beat, China town to one side, little Italy to the other and next to the subway.

This was an excellent property with great customer service.

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.