Western Suburbs Beach Holidays

I took a two bed room for 2 adults and 2 children with plenty of space with two separate rooms, quite convenient in terms of location, property was also quite good. The reception and check in was just ok (here is some potential to improve) I booked for the Chicago Marathon and I was hoping they could be more engaged (like other hotels). They've put some bananas and bottle of water at reception on the marathon day, but nothing special. My kids enjoyed the breakfast.

This hotel was nearly perfect! Great staff. Great location. Clean. My only complaint was the ice machine was broken on our floor. We reported it to staff 3 separate occasions and it wasn’t fixed in the 5 days we were there. Hotel is located on a busy street so there is some noise but if that Doesn't bother you… this is perfect. Very walkable location! The staff there are fantastic. From the moment you walk in until the moment you leave. They understand the assignment. Highly recommend.

Staff were great anytime we asked for help they were right there. Also best elevator system we have ever seen.

Stayed here while visiting family and while the location was prime, I feel like the rooms themselves were dated and could use a bit of a lift. When we walked in our room heavily smelled like mens cologne. We were given just two towels, a practice I notice a lot of European hotels are using - I wish 3 was the standard. The check in process took a bit with a long line and the bathroom in the lobby requires a card that only one person can have access to at a time. The beds and pillows were comfy but you could see the room needed a little bit more TLC in terms of cleaning. We used the hotel bar once and the service took forever- we sat for 45 minutes waiting for drinks to arrive and they were so expensive too. I dont think this is a bad spot by any means but this was not my favorite hotel I stayed in during 2025.

Was an excellent vacation start to finish. We will stay here again.

This place was amazing! The staff were so nice and helpful. They were like personal assistants at your beck and call. They were so great! The location was accessible to everything. There are so many places to dine and all within walking distance. My new favorite are these extended stays because they are so spacious, love that!

This hotel was nearly perfect! Great staff. Great location. Clean. My only complaint was the ice machine was broken on our floor. We reported it to staff 3 separate occasions and it wasn’t fixed in the 5 days we were there. Hotel is located on a busy street so there is some noise but if that Doesn't bother you… this is perfect. Very walkable location! The staff there are fantastic. From the moment you walk in until the moment you leave. They understand the assignment. Highly recommend.

Staff were great anytime we asked for help they were right there. Also best elevator system we have ever seen.