Western United States Cheap Holidays

Clean room amenities and the friendlyiest staff..

The resort credit for food & drinks was great, the room was comfortable but the bathroom had some hairs on bathroom floor in corners. The thermostat in room was not working either. We stayed in the central tower. I called to let the front desk know at check out just as an FYI and the female customer service commented you should have let us know sooner. We only stayed there one night for concert but the room was pricey so my expectations were clean room at minimum. The bed was comfortable. Overall not awful but there’s room for improvement especially for price.

Room smelled of chlorine and the AC didn’t work

I was living District 2 and room # 5105. The room is smell cigarette. We didn't speak with any staffs because all check in/out were by machine. Also, it is very inconvenience out from parking structure and it wasn't very easy to find. The whloe casino and parking are very complicated and we were not only customers struggle with that.

Hotel is at good location exactly opposite to Fremont street downtown, so you can enjoy the full night there. Hotel staff is cool and helpful. I did not like the room, it was not hygienic, I changed the room but another room was also unhygienic and smelly. Sofa was so dirty that I could not use it. There was no microwave in the room which is very basic need in hotels now. There was no laundry service. I think hotel should work on to keep the rooms clean and hygiene.