Quintana Roo Kid friendly Holidays

All of the workers are nice. Antonio our concierge was awesome! I only put 3 stars for area around the hotel. There is nothing to do around the hotel without leaving the premises. All inclusive is useless. They only have 2 restaurants to choose from. This is definitely a laid back non party place! I would go back. The villa with kitchen and 2 separate bedrooms was the main reason I stayed there.

Everyone was amazing! The staff in the restaurants, bars, spa were all incredible. Not an unfriendly person there. This was our 2nd time here and we will be back.

Rooms was very clean!

Excellent service and food.

We had a great experience at Fiesta Americana Condesa. I proposed to my girlfriend and I wanted to give a huge shoutout to Fabian and Margarita at the Concierge. They made the experience effortless and I cannot thank them enough. JJ and Oscar gave excellent pool and beach service and we were very satisfied with the experience. We had the premium room with a plunge pool. The plunge pool could have been cleaner, however I think the issue was things would fall in, not something they can really control. The bathroom had a very spacious shower. The room was comfortable all around. They were not

The hotel is 35-40 minutes North from Cancun airport. It is within a complex of different hotels so you have to pass through two security gates, having the feel of being a very secure place. Since we got there, the service was excellent and the staff super friendly, from the lobby to the waiters at the beach, everybody was helpful at any issue that could come up. There was a day that I forgot my iPhone in one of the beach chairs and when realizing an hour after, they already picked up everything from the beach I went running to the front desk, and they were able to locate my phone in the lost and found!! For me, that was amazing!!! The spa was very good too! I had such a relaxing massage. The hotel was very clean, the room big and the food was good too, considering that usually All inclusive hotels do not have the best food. The beach was very nice, and it had just some sargassum the last couple of days but I am assuming that it was because of the rain that happened those nights. The kids loved it! I would definitely recommend this hotel.

Everyone was amazing! The staff in the restaurants, bars, spa were all incredible. Not an unfriendly person there. This was our 2nd time here and we will be back.

Excellent service and food.

Rooms was very clean!

Everyone was amazing! The staff in the restaurants, bars, spa were all incredible. Not an unfriendly person there. This was our 2nd time here and we will be back.

Excellent service and food.

The food was 3.5 out of 5. The service was above average. They need more reservation times for the dinners. Need an extra server or two by the pools. The facilites are in good condition. Nice beach pool bar! I would recommend this place! I just wish the food was better! But the 24 hour room service is fantastic!

Excellent service and food.

We had a great experience at Fiesta Americana Condesa. I proposed to my girlfriend and I wanted to give a huge shoutout to Fabian and Margarita at the Concierge. They made the experience effortless and I cannot thank them enough. JJ and Oscar gave excellent pool and beach service and we were very satisfied with the experience. We had the premium room with a plunge pool. The plunge pool could have been cleaner, however I think the issue was things would fall in, not something they can really control. The bathroom had a very spacious shower. The room was comfortable all around. They were not