Dominican Republic Kid friendly Holidays

I have to say that being your guest for these 4 days has been a great experience. Me and my family are extremely grateful for your service and support. Definitely will continue visiting you again.

Every staff member was amazing! They weren’t afraid to use a good amount of alcohol like some places we have been and everything was clean and well maintained. My only comment would be that there weren’t any good deserts really and for entertainment I always enjoy more of the game show shows. Overall wonderful stay. Juan was the best bartender we have had and Omar was wonderful at helping us with anything with our stay. Will be returning!

El servicio en el area de restaurante excelente el check in pienso que no fue un buen servicio como en otras ocasiones

Based on the reviews and price of this resort, we were underwhelmed. We paid more than we usually do hoping for an elevated experience. The pools were nice and the staff was great. Everything else was disappointing. The food was no better or worse than any other AI resort, but so inconsistent. You could order the identical meal twice and get two totally different meals. The room was so bland. Felt like a holiday inn. Nothing fancy at all about them. We had to beg for towels. Our friends who traveled with us got treats in their room every day (and didn’t tip daily). We tipped daily and got nothing. The resort itself was bland. Nothing fancy at all. We paid extra for Excellence Club - all it got us was the ability to eat at Magna, which was our least favorite restaurant and the use of club pools and beach area, which were less appealing than the main pools and beach area. And, in 11 days, not one staff member asked us if we were club members while we were in club areas (there are no bracelets distinguishing club members from non) so anyone could go anywhere. The ocean is basically unswimmable - red flags most of the time. And we were eaten alive by insects at the beach and outdoor restaurants. Even with bug spray. While we were there, they took down every beautiful, natural palapa and replaced them with plastic, cheap looking Temu versions. We were very disappointed and do not recommend this resort.

Cleaning was excellent and Judith provided us with a great service. She was very attentive and made sure that everything on the stayed was perfect.

El servicio en el area de restaurante excelente el check in pienso que no fue un buen servicio como en otras ocasiones

Every staff member was amazing! They weren’t afraid to use a good amount of alcohol like some places we have been and everything was clean and well maintained. My only comment would be that there weren’t any good deserts really and for entertainment I always enjoy more of the game show shows. Overall wonderful stay. Juan was the best bartender we have had and Omar was wonderful at helping us with anything with our stay. Will be returning!

Based on the reviews and price of this resort, we were underwhelmed. We paid more than we usually do hoping for an elevated experience. The pools were nice and the staff was great. Everything else was disappointing. The food was no better or worse than any other AI resort, but so inconsistent. You could order the identical meal twice and get two totally different meals. The room was so bland. Felt like a holiday inn. Nothing fancy at all about them. We had to beg for towels. Our friends who traveled with us got treats in their room every day (and didn’t tip daily). We tipped daily and got nothing. The resort itself was bland. Nothing fancy at all. We paid extra for Excellence Club - all it got us was the ability to eat at Magna, which was our least favorite restaurant and the use of club pools and beach area, which were less appealing than the main pools and beach area. And, in 11 days, not one staff member asked us if we were club members while we were in club areas (there are no bracelets distinguishing club members from non) so anyone could go anywhere. The ocean is basically unswimmable - red flags most of the time. And we were eaten alive by insects at the beach and outdoor restaurants. Even with bug spray. While we were there, they took down every beautiful, natural palapa and replaced them with plastic, cheap looking Temu versions. We were very disappointed and do not recommend this resort.