Dominican Republic Kid friendly Holidays

Love it! Nice Resort! Food is good and much variety, nice pools and beach, 5 of 5 star I’ll be back soon

Staff really tries to provide a great experience. New premier suites are exceptional, a dedicated pool would make them better.

With a little work, the resort could be great. However, we had an issue with service multiple times, like some of the staff just did t want to be bothered. We also had a problem with food coming out cold (that was supposed to be hot). We’re actually surprised that the resort has such high review s (we’ve staid at multiple Secrets locations and they are so far above this resort for the same price).

The staff is the reason we stay here. Our Butler Doral was attentive and so friendly The bartender at the Adult Club beach bar was wonderful, but we forgot to get his name. Housekeeping was great

Staff, food , , Beach entertainment

With a little work, the resort could be great. However, we had an issue with service multiple times, like some of the staff just did t want to be bothered. We also had a problem with food coming out cold (that was supposed to be hot). We’re actually surprised that the resort has such high review s (we’ve staid at multiple Secrets locations and they are so far above this resort for the same price).

Staff really tries to provide a great experience. New premier suites are exceptional, a dedicated pool would make them better.

Amazing experience! Staff was great

The staff was super nice and accommodating! There were plenty of loungers for everyone, however the beach loungers seem to get taken up after a certain hour. Staff was great at the beach with serving cocktails. Restaurants were a little slow with the ordering but the good was very good and many options. Buffet food had a great variety and everything was good! The VIP Club drinks were always delicious! Convenient for morning coffee and snacks! Unfortunately the coffee machine kept breaking there but they provided coffee on the side which was a great solution in the meantime. Beds were comfortable! The fire show amd the beach party was a lot of fun.

Unfortunately I found there was a design fail with the air conditioning in the rooms and it simply recirculated the damp air from the bathroom making the rooms damp and moldy, both my wife and I left the holiday with a chest infection, the hotel was informed and we were initially moved but the problem existed in the second room. We have been offered a “complimentary upgrade” but the T & C make this nearly impossible so I believe this to be a hollow gesture. The food servings were small at best, I know it’s an all inclusive resort but we found we were ordering 2 main meals each to get a full plate of food, some may say this sounds glutinous but we are not excessive eaters

My kid loved the lazy river, the 24-hour room service and especially the kids' club, it was so convenient for us as well.