Hispaniola Kid friendly Holidays

Great staff and amazing hotel

Great customer service, food and hotel we highly recommend

Rosario was a rockstar butler and the boys at pool 4 swim up bar Gustavo, Juan, Luis and Victor were the best bartenders ever

From the moment we checked in we felt like we were at home. There was specific care and attention the entire time we were here. My partner has severe allergies and the staff was more than accommodating and made sure both of our experiences were top notch. The cleanliness of the resort by far is superior to other resorts I have been to. The food was amazing and not once was something lacking. Special attention to these employees who made our experience even more special, Moises - el sol bar Manauri - lobster house Elizabeth - agave Luis H. - the kitchen / lobster house Joandry - boss bars We will be back!

Since the new ownership you can definitely tell the property has taken a downward turn. The rooms arent being take care of, events are short lived, the buffet is sad. I have stayed here 3 times now and the ambar used to be the cream of the crop, you could go anywhere and eat anywhere. Now your stuck to only your resort. I had to ask multiple times for any of my perks, had to pay to upgrade and even then that swim out toilet broke multiple times. The previous room before the upgrade the fridge didnt work. Also the al a carte meals are shared with other resorts. I spent a lot of money to be far away from children and still had to deal with screaming brats at dinner. I will not be returning. Dont get me started on the spa too, its a joke.

Great staff and amazing hotel

Great customer service, food and hotel we highly recommend

Rosario was a rockstar butler and the boys at pool 4 swim up bar Gustavo, Juan, Luis and Victor were the best bartenders ever