Playa de Palma Kid friendly Holidays

Great service and amenities!

Great staff and love breakfast!!

Genuinely such amazing service. Shout out to Pepe in the restaurant and all the other staff from waiting to housekeeping to reception to spa. Just excellent service and not too far from Palma and the airport.

I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.

It is a good hotel overall for aparthotel. The best part is to be in walking distance to the beach which was great. Rooms were little small. But staff was very helpfull. Food was good enough. But the hotel was a little small then every hotels that i have been before but it was fun we made friends.

Great service and amenities!

Clean room and great breakfast buffet.

Great service and amenities!

Genuinely such amazing service. Shout out to Pepe in the restaurant and all the other staff from waiting to housekeeping to reception to spa. Just excellent service and not too far from Palma and the airport.