Isla Canela Luxury Holidays

It was a beautiful property. Very clean and in a beautiful setting 😍 pool was very nice too. Kitchen had everything you need. Nice big balconies too.

This is one of the best all inclusive hotels we've stayed at especially with the amazing entertainment staff!

Stayed for 12 nights very enjoyable staff very friendly . Fantastic sea view lovely relaxed breakfasts,shout out for Luana who was always smiling and happy to help at breakfast. Coming here 25 yrs and would definately come back. Reception on arrival was first class even though a young lady was training they were very attentive and helpful.. Thankyou.

Property generally good, needs a bit of TLC in parts. Paid extra for a sea view that was blocked by palm trees 🌴. Breakfast good but a bit chaotic.

Clean room, found it odd that cleaning staff still cleaned the room despite putting up the sign to keep out. Other than that, staff was friendly and it had AC

The property was great, a lovely villa. This was our 2nd visit, the only things that weren't as good this time - in particular was the shuttle bus around the resort. In the summer it is an excellent service, at Easter they only had 1 car so the wait for the service, instead of being 5 mins was more like 20-30 mins. This was poor and they should have had more drivers, I wouldn't go again at Easter they are not staffed for it. Additionally I had booked a restaurant reservation at Spikes, I had multiple confirmations but when we got there they didn't have our booking! Luckily the staff are great and Valentina recognised us from last year and looked after us so we had a great time, just small details that could have been better. Overall the villa was gorgeous and we had a lovely time.

This is one of the best all inclusive hotels we've stayed at especially with the amazing entertainment staff!

Stayed for 12 nights very enjoyable staff very friendly . Fantastic sea view lovely relaxed breakfasts,shout out for Luana who was always smiling and happy to help at breakfast. Coming here 25 yrs and would definately come back. Reception on arrival was first class even though a young lady was training they were very attentive and helpful.. Thankyou.

This is an excellent hotel to relax and enjoy the amenities and eat healthy food. Excellent healthy breakfast. Staff were very helpful, polite and pro- active in terms of looking after guests. Their spa services are great and anyone coming here should book treatments and massages to compliment their stay.

Stayed for 12 nights very enjoyable staff very friendly . Fantastic sea view lovely relaxed breakfasts,shout out for Luana who was always smiling and happy to help at breakfast. Coming here 25 yrs and would definately come back. Reception on arrival was first class even though a young lady was training they were very attentive and helpful.. Thankyou.

The property is expansive, beautiful and well maintained. We were warmly greeted at reception and granted early check in. We were given a tour of the property via a golf cart then deposited at our lovely Elegant Suite. So far so good. One of the primary reasons we booked Vilalara is because of they have a spa. We don't typically book services but we love using the sauna, steamer, and other amenities. We stopped at the spa and were given a brief tour. We were not shown the thalassa features, so I can't tell you what they entail, but we did see the cold plunge tub, a small windowless relaxation room, a small sauna and steamer. This area was not very large or impressive for a spa property and the resort charges 22 Euro per person, per day to use it. No where on their website, or any affiliated sites was this published. We would not have booked this hotel if we had known about the upcharge. Also, their website says they have a jacuzzi but none of the three outdoor pools had a spa. We had beautiful weather and enjoyed the gorgeous beach and pools but a cool day would have been miserable. Other disappointments were inconsistent housekeeping; one night we had no turndown service at all and other nights we had only the delivery of water. We constantly had to ask for coffee pods and/or cream. The gym is lovely and they have high end cardio but need additional free weights, one set of each weight is inadequate. The breakfast staff and food were wonderful, but we will not return.