Big Torch Key Romantic Holidays

다 좋았어요. 그런데 엘레베이터가 한대가 고장나서 층을 이동할때 느렸습니다.

Average hotel. Noticed few things during our stay. - The staff outside the hotel is "valet only" staff. Don't expect anyone to help you with your bags. - One day, our room was not made up. Looks like they are "scheduled". Not sure if they do it daily by default. - Zero sound-proof. We heard literally everything our room neighbors said. - We didn't rent a car but if you do, expect a front parking of just 4-5 cars. So, don't take a car with you. - No late checkout available. Good things. - The pool is good.

You can see a portion of the Miami Beach sign from #301 balcony. The staff was kind and helpful at the check-in desk. We loved the room.

(1.)I was on the top floor, it sounded like a Harley was running most of the night on the roof, on and off all night. (2.) ordered a drink at the lounge waiting to check in, a simple mixed drink(crowne/coke single) $29.00!!! Yeah, I know things have gone up..but 2 doors down same drink was $12.00 (3.) Clean and comfortable room, great bed, great shower.

Everything great. Staff are friendly and helpful.

Greta hotel, excellent service!

Second time at this property will be back

Room was clean, staff was helpful

The room was clean and some of the staff need to work on customer service. The receptionist who checked me in was very helpful. The restaurant here is not fully open as of Jan 10th because I asked for dessert and that what I was told. Great room views