South London Romantic Holidays

Got a free upgrade so was very happy. Room was great and amenities were great as well. Staff was very kind:

It is a great option for its location and service. They just refurbished the rooms and they are beautiful. We come every year and we stay here. This year the staff at the front desk was a little bit overwhelmed.

One night stay and everything went very well. Would stay here again.

Great location with North Lambeth tube station across the street. Walkable to the London Eye, Westminster. The hotel is very dark. They use mood lighting in all the hallways. It was difficult for me to see things. We also had our room entered daily even though we asked for privacy. Our light were off when we left but on when we entered. We talked to security about this and was told that the security manager was off duty and they would follow up with us in Monday. We did not feel safe to leave anything in the room. In addition, you have sliding(shared) doors for the toilet and the shower. There is very little lighting in the bathroom which makes it hard to see. We did have one light replaced but it really did not help. When you took a flashlight to the shower, there was lots of black mold on the corners and floor. We used shoes while in the shower. Water pressure was not great. The beds were great and comfortable and the room space was adequate.

Very attentive to our needs and checking on us! Highly recommend!!

It is a great option for its location and service. They just refurbished the rooms and they are beautiful. We come every year and we stay here. This year the staff at the front desk was a little bit overwhelmed.

Great location, but the photos of the rooms were quite deceptive. Though the rooms are very well kept and clean, the images made the rooms look much larger. DO NOT STAY AT THIS LOCATION DURING A WARM PERIOD. Though air conditioning is listed as an amenity, our room was at 25C (77F) during our entire last evening. We called reception in the middle of the night, and a very condescending young man arrived at our room indicating nothing was wrong. I know enough about HVAC to assess that there was a system issue that the staff would not acknowledge. When we went onto the balcony the next morning, several rooms on the balcony level had their balcony doors fully open.

Got a free upgrade so was very happy. Room was great and amenities were great as well. Staff was very kind:

Amazing central location, elegant, luxury, very helpful staff. Top shelf!

Great location with North Lambeth tube station across the street. Walkable to the London Eye, Westminster. The hotel is very dark. They use mood lighting in all the hallways. It was difficult for me to see things. We also had our room entered daily even though we asked for privacy. Our light were off when we left but on when we entered. We talked to security about this and was told that the security manager was off duty and they would follow up with us in Monday. We did not feel safe to leave anything in the room. In addition, you have sliding(shared) doors for the toilet and the shower. There is very little lighting in the bathroom which makes it hard to see. We did have one light replaced but it really did not help. When you took a flashlight to the shower, there was lots of black mold on the corners and floor. We used shoes while in the shower. Water pressure was not great. The beds were great and comfortable and the room space was adequate.

Great location with North Lambeth tube station across the street. Walkable to the London Eye, Westminster. The hotel is very dark. They use mood lighting in all the hallways. It was difficult for me to see things. We also had our room entered daily even though we asked for privacy. Our light were off when we left but on when we entered. We talked to security about this and was told that the security manager was off duty and they would follow up with us in Monday. We did not feel safe to leave anything in the room. In addition, you have sliding(shared) doors for the toilet and the shower. There is very little lighting in the bathroom which makes it hard to see. We did have one light replaced but it really did not help. When you took a flashlight to the shower, there was lots of black mold on the corners and floor. We used shoes while in the shower. Water pressure was not great. The beds were great and comfortable and the room space was adequate.

Excellent check in, helpful and accommodating

Amazing central location, elegant, luxury, very helpful staff. Top shelf!