The Brecks Ski Holidays

The room was comfortable and a good size. There is no hotel staff available to interact with on site and the elevator doesn’t run between 11pm and 7 am. With a room on the fifth floor that can be an issue. Although the neighborhood is quiet it is also remote from most tourists attractions. The restaurant below the hotel was outstanding.

Lovely property. Balcony was a great perk during my stay.

We would most def book again..However, my daughter's hotel room's AC was broken from the 1st night we arrived and unfortunately, she did not let us know until the 2nf from last day. The front desk staff had manually override the system but upon our arrival that evening it was still very hot in her room. We called down and they said they had fixed it but when i went into her rooom the next morning, it was probably about at least 80 degrees F. The staff was very friendly right from the start and we had no issues. The location is a short walk to the hop on hop off bus and subway, yet set back enough from the main street where you can enjoy a nice quiet night sleep. The room is spacious and clean, 1 out of 3 of our rooms had a microwave and a fridge but unfortunately, the fridge was not working properly (in the room wiht no ac). Aside from the minor set backs, we are quit happy with our stay an still book again if we plan another trip to london in the future. They were more than accomodating at check in, allowing us to store away our luggage early and shower in the lower bathroom, and notifying us when our rooms were available early (at 10:38am). I have to guve them props for going above and beyond there....

Check in staff excellent and very friendly. Maids in the morning walk in the room even when told three times I was in there. Still opened the door!!

My third time staying and it's always exceptional service and a great experience! Staff so warm, welcoming, friendly, and helpful. Beautiful property with a nice back garden. Highly recommend.

Very nice room, well-equipped with complementary minibar and tea/coffee facilities. Bathroom was spacious with premium toiletries provided. Bed was spacious and very comfortable. Check-in was really easy, they looked after baggage as we were early. Would highly recommend, will stay there again.

Lovely property. Balcony was a great perk during my stay.

One of the nicest Hotels I have stayed in around the world!

We had a great stay at the property. It was clean and felt safe although some of the decor needs a little update/maintenance. My daughter loved the swimming pool but we were disappointed that the sauna was out of service and could not be used. The surrounding area was fantastic, shops and food halls near rhe plan station were brilliant. Easy to get to central london. Staff were friendly and accommodating. The room was a little noisy (due to being close to lifts and other guests) but we managed to get sleep Would recommend and would stay again

One of the nicest Hotels I have stayed in around the world!

Wonderful premises and staff! Our stay in London was superb! Thank you