"The property is ideal for groups snowboarding or skiing. A 15 minute walk from the Yuzawa-Gala gondola, which is also the train station. There is also a ski and snowboard rental place 100 metres down the road which offer reasonable pricing, good service and a bus/van drop off service."
"It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. "
"Great spot, came with a ticket to the Onsen down the street. Very accommodating and allowed me to leave bags there after I checked out and went to ski. Very nice place!! "
"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."
"Great location and very nice breakfast. Discounted lift passes and ski rental. 10 pm curfew might be a problem for bar goers, and the absence of towels is annoying. I knew there wouldn't be any, but still forgot to bring them."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Had an awesome stay, right up in the mountains. Staff were great and even shuttled us to the train station and back whenever we needed it. Loved and it would definitely stay again. "
"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."
"the staffs are very friendly. we usually stay at the hotel twice a year, close to the Ropeway, which making things very easy... the boss lady is very attentive and managing the place well."
"Hotel is okay from a room/cleaniness. Check-in was a problem with both hotels.com and the actual check-in. Hotels.com doesn't handle international travel well as they didn't put in that the room we chose was double occupancy. It's not in our receipt which is telling me that it probably got lost in the email to the hotel. It's in the app but apparently that wasn't relayed to the hotel. When we checked in, the reception said it was for single occupancy although we paid the double rate already which is a hotels.com issue. The other issue is the reception person didn't actually speak Japanese in Japan. He had to go through an auto-interpreting device to speak to us in Japanese which is weird because you expect the hotel to speak the native language of the country. It would been fine if they don't speak English but not being able to greet us in Japanese and deal with issues in Japanese in Japan is a problem."
