4 Star Hotels in Isle of Ely, Ely

"Phillip checked us in, he was polite, knowledgeable and very helpful. A credit to the Clayton Group."

"great location, clean and tidy but needs some TLC, reception staff were wonderful, breakfast staff were very attentive, bar staff rude, staff rose garden outside were disinterested with no service skill. breakfast were a good selection and great quality, day menu in the garden was dreadfuil, over priced and poor standard. "

"Stayed just one night and celebrated my birthday while passing through. Visited once before, 25 years ago. The place is STILL great."

"The staff were excellent especially Leo who looked after us at the bar and for breakfast !!! Spa was lovely "

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"Excellent customer service, the reception staff were all incredibly helpful. The dinner was exceptional, we had the Mac n cheese with pesto and Fish & Chips. Room layout and size was perfect, air con was not cool enough at some point it was very warm in the night. Breakfast was perfect and lots of great options. Enjoyed the cocktails. Will definitely recommend "

"Elevator was down and had requested a pick up of my luggage and no one came- then attempted to contact multiple different ways and could not reach anyone. Room was great, breakfast was delicious. Down elevator/ hard to contact was frustrating. "

"Great hotel. Breakfast host was lovely. One male staff, waiter was very cocky and not very helpful "

"The whole experience was fantastic, the staff were great and hotel was in great condition."