Rome Hotel Guide - ACEA Heritage hotels in Rome, Italy.

"Excellent location, breakfast, friendly staff, spacious room and very clean. "

"Breakfast buffet was delicious and had many options to choose from. The hotel is brand new, beautiful and spotless. The staff are all very kind and helpful. I also liked the location of the hotel. It is a short walk from Roma Termini station- which matters if you are pulling a suitcase. It is also an easy walk to Rome’s points of interest."

"I chose not to have breakfast although it looked good. Fifteen euros is a lot, IMO, considering you can go downstairs and get a cappuccino downstairs at a bar for only a couple of euros. The room was clean; sheets not very soft, private patio was disappointing (overlooks concrete). Iron, ironing board, coffee and tea in room, and oversized bath towels were all appreciated. Felt oddly impersonal and a little like a hostel, somehow. Area is lively and safe even at night, and market next door is fabulous. "

"Stayed here for 3 nights, travelled with 5 month old baby. Paid over £700 for room only. A little disappointed in all fairness considering the price and definitely not value for money. Room very small and outdated and few minor problems (toilet seat loose, shower door didn’t close properly, fridge in the room didn’t seem to get cold). Walls also paper thin and could hear man next door coughing. Travel cot was provided but there is no kettle in the room to bear in mind if travelling with babies and needing to make milk. I ended up getting my own kettle. Rooms cleaned daily to a good standard. Most staff we spoke to were friendly enough. Surrounding streets around hotel was dirty with rubbish everywhere. Main area of Trastevere bit nicer. Approx 30 mins walk or so to main sites in Rome city centre which we didn’t mind the walk but did seem a bit far out / quiet. Sadly I don’t think we will stay here again if we choose to come back to Rome."

"The is an absolutely lovely hotel. The neighborhood cannot be beat. So much great food and a very local vibe. The staff is very kind and helpful. The room was spacious and comfortable. I thoroughly enjoyed my stay!"

"The best part of the this hotel was the rooftop breakfast. The selections were excellent, and the staff were friendly, and attentive, and keep the tables, and food all in order, and well stocked. Cappuccino from their coffee machine was excellent! The location was good for getting to the buses, and metro quickly. The air conditioning was good and kept the room at good temperature. But I would recommend staying further away from the main train terminal. The area was just too busy, and too loud even with the windows closed. It didn't always feel safe when stepping outside. The room had very large scuff marks on the walls, and could use a good deep clean. The room was not as large as pictured in their own photos. I would recommend spending a bit more and going at least 2-3 blocks from the main terminal in any direction. Or find another hotel near another metro stop. There were some restaurants nearby, but more further away. stayed April 2026."

"Wonderful stay. Staff were very welcoming and helpful. Only issue was galley coffee and operating the faucet. Would definitely stay here again."

"Perfect stay, incredible location."

"The room itself was clean, the bathroom was large and clean as well. But the door and the corridor walls were dirty and created a poor impression overall. The water pressure in the bathroom is low, and the toilet doesn’t flush very well. Maintenance is poor overall. If you pull the knob of the closet door it will come off in your hands. Noise is a problem as well. Because the hotel is next to a busy street you hear the sirens of emergency vehicles every 20 minutes. The thermostat worked well, unlike some other hotels we stayed in, the room does get cold if we turn the thermostat down. The staff is very friendly. The breakfast is good. Definitely not worth the price given the poor maintenance."