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Reviews of Starling Cloud, Aberystwyth by Marston’s Inns

4 out of 5
Starling Cloud, Aberystwyth by Marston’s Inns
Boulevard De Sainte Brieuc, Aberystwyth, Wales

Reviews

8.4

Very good

Rating 10 - Excellent. 188 out of 466 reviews" "
Rating 8 - Good. 202 out of 466 reviews" "
Rating 6 - Okay. 45 out of 466 reviews" "
Rating 4 - Poor. 21 out of 466 reviews" "
Rating 2 - Terrible. 10 out of 466 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, nice sized room, no need to faff about with WiFi passwords as it was included /all sorted, pleasant staff, quite close to town centre. Water was hot in bathroom washbasin but could have done with being a bit hotter in the shower. ( ...or maybe it was just our ineptitude?) Stress- free pleasant stay. Thank you!
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Business traveller
Very clean and warm room on my late arrival. Very quiet too!
Stayed 1 night in Apr 2024

6/10 Okay

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night and nothing fundamentally wrong with the place but the bed was rock hard and the breakfast was subpar
Stayed 1 night in Apr 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and efficient management
Stayed 1 night in Apr 2024

6/10 Okay

Gwilym

Business traveller
Liked: Cleanliness, staff & service
Was slightly disappointed with my stay the bedroom was fi e but the bathroom was poor i was pit in a disabled room the wetroom type shower lived up to ots name as the shower curtain was about 2 feet too short and the shower didnt drain properly so when i got oit to dry myself i was marooned in corner because the water was nearly running out of the door also thekeycard had tobe reloaded a couple of times
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family and small children
Absolutely love Aberystwyth it was our first time staying here and fair to say will be back. It accommodated for our family of four the beds were comfy to sleep on the kids loved it had a fabulous view (in the front) my little one loved watching the cars go past ! Can’t wait to come back
Stayed 2 nights in Mar 2024

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay good clean room comfortable bed and pillows. The on site restaurant food was outstanding the staff were friendly polite and very helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking into the town
Stayed 2 nights in Feb 2024

8/10 Good

Amanda

Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The night that I stayed was a staff training day and the bar facilities and restaurant were closed, and this convenience was the main reason that I made this booking in the first place.
Stayed 1 night in Feb 2024

10/10 Excellent

Owen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and reasonable. Would recommend.
Stayed 1 night in Jan 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, room comfort
Ok for a one night stay
Not a great start. Had to wait at least 10 minutes at reception over in the pub to cjeck in. The receptionist wasbmakong and seving hot drinks in the bar. Despite asking another barmaid.was.told.to wait at reception and was then ignored. Room was a.little dated and worn but adequate for our one night stay. The breakfast service in the pub by a male server was excellent and food quality was good .
Stayed 1 night in Jan 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Good location for visiting family. Large size room. Comfortable bed and pillows. No hot water in the morning but we're given a free breakfast.
Stayed 1 night in Dec 2023

6/10 Okay

Alison

Stayed 1 night in Dec 2023

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. good value for money.
Facilities were clean, staff super friendly, bed was comfortable the only snag was that there didn't appear to be hot water to the shower. I didn't have time to follow this up with the staff and could well have been something I was doing wrong.
Stayed 1 night in Nov 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean,all staff very friendly .easy to check in restaurant on site. Easy walk to town centre and the sea.Parking available on site which felt secure .card key entry again made you feel secure. A very enjoyable stay hope to return soon
Stayed 2 nights in Nov 2023

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Staff were excellent, food very good & room was clean & comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vakue
Stayed 1 night in Nov 2023

8/10 Good

Sue

Stayed 1 night in Nov 2023

8/10 Good

Cheryl

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
On the whole, I really liked this hotel. Apart from the uncomfortably hard bed, the room was nice. One of the beds turned easily into a sofa and was more comfortable to sit on than lie on, although I would have liked an easy chair. I was impressed with the size of the coffee cups which are usually unreasonably small in hotels. our room was very clean and seems to have been freshly painted. There was some staining to the carpet outside the room but I don't hold that against them because I don't think it's possible to keep a carpet looking like new in a public area. The rooms are in a separate block which does look a bit like a prison from the outside but I didn't care because I didn't spend much time looking at the outside and I liked the inside fine. It was lovely and quiet at all times and we had absolutely no problems with the room. We didn't have breakfast so I can't comment, but we did have dinner on our first night. The food was lovely and the service impeccable. Jess, in particular was really warm and friendly especially when I thought I'd got the car registration wrong but hadn't and she had to change, then change back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, no complaints at all
Stayed 1 night in Oct 2023

4/10 Poor

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good we was covered in bed bug bites hair in the bathroom and not very clean hotel and the breakfast was a shambles not enough staff kept asking for replemishments
Stayed 1 night in Nov 2023

8/10 Good

M

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay at Startling Cloud
Great venue, comfortable well equipped room and restaurant re evening meal and breakfast was first class
Stayed 1 night in Oct 2023

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were very hard and pillows not very good,, NOT a good night’s sleep.. bathroom needs a bit of TLC
Stayed 1 night in Oct 2023

10/10 Excellent

Bryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, room had everything we needed. Will definitely stay again 🙂
Stayed 1 night in Oct 2023

10/10 Excellent

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Vicky

Stayed 1 night in Oct 2023

8/10 Good

Miss michaela

Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
What it says on the tin
Stayed 1 night in Oct 2023

8/10 Good

Les

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, efficient and well located Marston's motel. Food and drink in pub was also good
Stayed 2 nights in Oct 2023

10/10 Excellent

Seb

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Georgina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Inshan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is ok for a short term stay.
Stayed 5 nights in Sep 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy place to find with suitable parking
Stayed 1 night in Sep 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fine except for security
There was no outer door locks or onsite (in building entrance) reception. Phone mentioned for security guard if problems occurred, was outside of bedrooms in the general public accessable area, where the problem was likely to be, so not good on security
Stayed 2 nights in Sep 2023

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have the pub/restaurant so close for breakfast and dinner. Nice coffee/tea facilities with a daily refresh/change of biscuits as well. Would have loved a mini fridge or microwave but it was fine. Walkable to town centre.
Stayed 3 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in. Very Quiet room Friendly staff
Stayed 3 nights in Sep 2023
Response from Starling Cloud Aberystwyth Pub on 20 Sept 2023
Thank you for leaving us your feedback, we take all input.

4/10 Poor

simon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurant was dirty, all the tables and furniture were sticky and not cleaned properly. staff were indifferent at check in and at meals. breakfast was missing items advertised. tea and coffee were a bunch of tea bags and nescafe with an urn of hot water. very poor and a disappointment after visiting regularly over the last 4 years.
Stayed 1 night in Sep 2023
Response from Starling Cloud Aberystwyth Pub on 20 Sept 2023
Thank you for leaving us your feedback, we take all input.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience for us
We informed that we will be reaching for a late check in . But was only 9:30pm . We had to wait for 15 mins for the reception person to come down and deal with us . She never smiled at us and was grump. The room we booked was for 2 Adults and 2 kids . It was a congested room and the additional beds were not at all comfortable
Stayed 1 night in Sep 2023

8/10 Good

JANET

Liked: Cleanliness, property conditions & facilities, room comfort
We where surprised that we didn't need to use are room key card to enter the accommodation building as it was open to anyone
Stayed 3 nights in Aug 2023

10/10 Excellent

Tadek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and receptionist was exceptional pleasant. Room clean and breakfast was quick and plenty of choice.
Stayed 1 night in Aug 2023

8/10 Good

Rosalyne

Stayed 1 night in Aug 2023

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed / good size room.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I made booking online; followed up with a call to check there was a bath in the room as it was a bike packing weekend. When I arrived the room did not have a bath. I went to reception & a very helpful member of staff was able to swap my booking for another room which had a bath. Having cycled all the way from Hay on Wye I was extremely grateful for the bath.
Stayed 1 night in Aug 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Aug 2023

2/10 Terrible

Simon

Stayed 1 night in Aug 2023