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Grand Oasis Tulum Riviera All Inclusive Resort

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Pool
Room
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Lobby
Bathroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • All-inclusive

Room options

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About the area

Map
Carret, Chetumal Km 252, Juárez, Akumal, ROO, 77780

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬9 min drive
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

Similar properties

2 outdoor pools, free pool cabanas, pool umbrellas

The Sens Tulum Riviera By Oasis

  • On private beach
  • Pool
  • All-inclusive
  • Spa
7.2 out of 10, Good, 176 reviews
The Sens Tulum Riviera By Oasis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (149 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Payment types at the property

Important information

Property is also known as

Sunscape Akumal Resorts & Spa
Sunscape Akumal Beach Resorts & Spa Hotel
Sunscape Akumal Beach Resorts & Spa Akumal
Sunscape Akumal Beach Resorts & Spa Hotel Akumal
Sunscape Akumal Beach Resorts Spa
Sunscape Akumal Beach Resorts Spa All Inclusive
Sunscape Akumal Beach Resorts Spa Optional All Inclusive
Sunscape Akumal Beach Resorts & Spa - All Inclusive Resort
Sunscape Akumal Beach Resorts & Spa - All Inclusive Akumal

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Grand Oasis Tulum Riviera All Inclusive Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 166 out of 549 reviews
Rating 8 - Good. 137 out of 549 reviews
Rating 6 - Okay. 97 out of 549 reviews
Rating 4 - Poor. 59 out of 549 reviews
Rating 2 - Terrible. 90 out of 549 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

The property had lots to offer, very beautiful, and amazing/helpful staff!
Stayed 3 nights in May 2023

10/10

Had a very relaxing and enjoyable vacation.

10/10

Very nice resort. Staff is friendly services are nice
Stayed 5 nights in May 2023

8/10

Can't beat the property for the price!!!
Stayed 2 nights in Jul 2022

10/10

I like the room I had right on the beach.
Stayed 3 nights in Feb 2023

10/10

The staff was very welcoming and friendly. The property was extremely beautiful with multiple spots available to relax.
Stayed 3 nights in Jun 2022

10/10

From the moment we stepped out of the taxi until the time we left the staff was amazing.

8/10

The beach is world class. Great snorkelling and swimming right off the hotel. Long beach for walks, too. Nice sand.
Stayed 5 nights in Jun 2022

10/10

Nice overall. The rooms were a little older.
Stayed 7 nights in Nov 2022

10/10

Sunscape was beautiful and amazing. Everyone makes you feel so comfortable .the food was amazing and delicious. The staff so friendly

10/10

Service was great. Staff was attentive. Had a great time
Stayed 3 nights in Jun 2022

8/10

Fun activities to do for the whole family the buffets were good the French toast were my favorite for breakfast, the only problem is that the bar pool only stays open til 6 other than that it was great
Stayed 5 nights in Jun 2022

8/10

It is a nice location. For being part of the Hilton properties the rooms and buildings require some repairs and upgrading. The available restaurants were great and the closeness to the beach was awesome

6/10

It is right on the beach which is nice, but this is a very average resort, not worth it the money

10/10

great experience
Stayed 5 nights in Apr 2023

10/10

Drinks were great. All 8 pools were great. The staff was very friendly & accommodating. Entertainment was great. Beautiful resort right on the beach. No complaints

4/10

View was nice hotel is a lil old for my taste breakfast was good rest of the food sucked i ended up going to tulum every night also know taxi are $130 round trip to tulum
Stayed 4 nights in Jul 2022

6/10

The variety of restaurants was Amazing. The lack of available drinking water was concerning.
Stayed 4 nights in Oct 2022

6/10

This resort need to contract more friendly people
Stayed 7 nights in Apr 2023

10/10

Great service from the staff, excellent people. Facilities are dated and could use a refresh
Stayed 4 nights in Aug 2022

10/10

High quality of food. Lovely staff. The room was clean with a great king bed. Basic fittings though.
Stayed 8 nights in Mar 2023

6/10

ITS A MAZE TO GET AROUND AND ALL FOOD IS THE SAME GOES FROM ONE REST TO THE BUFFEY

6/10

Property was beautiful. Rooms and pools were rundown and cold! Hard to get towels and cabanas were dirty!
Stayed 7 nights in Jan 2023

6/10

The overall property was ok but it lack a true kid friendly experience
Stayed 7 nights in Aug 2022

8/10

It was a great atmosphere! Drinks were fantastic! If you tip everyone, everything is better! Most of the food could be better. Use real hamburger meat to start. Then let the chefs use their home recipes for a authentic Mexican dining experience.
Stayed 11 nights in Nov 2022