3/5 Okay
Akshai, Ottawa
Travelled with family
1 Aug 2022
The good:
Spacious, has all the basic amenities including laundry, kitchen is reasonably well stocked, spacious bathrooms, spacious bedrooms. The pool is a bit cold but nice to have and the pool deck is spacious to lay out and/or to eat lunch/dinner. Close to beach.
The bad:
Very subpar/dated furniture - in fact the whole unit looked empty for the most part. Beds were VERY firm. There were ANTS! Tons of small red/black ants in the bedroom and in the kitchen/dining area. We told the resort staff about this and they mostly brushed it off. Certainly made no effort to address it. No cleaners to be found anywhere on site.
The staff were friendly enough - we had a good experience but we did run into guests who had a lot of complaints about the service and the villas themselves.
Overall a dated residence that is desperately in need of a facility upgrade and please do something about the ants.
Stayed 3 nights in Jul 2022