Rooftop terrace
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Reviews of NH Alicante

4 out of 5
NH Alicante
Calle Mexico, 18, Alicante, Alicante

Reviews

8.6

Excellent

Rating 10 - Excellent. 177 out of 421 reviews" "
Rating 8 - Good. 190 out of 421 reviews" "
Rating 6 - Okay. 35 out of 421 reviews" "
Rating 4 - Poor. 14 out of 421 reviews" "
Rating 2 - Terrible. 5 out of 421 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Really great experience. The staff are very friendly and helpful. The hotel is situated in a great area. It also has nice facilities including a small gym, sauna & spa. Happy to say we will be coming back.
Stayed 3 nights in Nov 2023

10/10 Excellent

Dalton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Silvio

Stayed 1 night in Sep 2023

6/10 Okay

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff, disappointing for the price we payed.
Where do I begin. We arrived after travelling for several hours in 40 degree heat and the service we received was awful. The women at the desk (around 11am) was extremely rude and inconsiderate. When we checked in she didn’t speak to me in a professional manor and she was unable to talk through the amenities of the hotel (breakfast times, swimming pool ect). We booked a room with a double bed, but instead we got a twin room. In addition to this, the door to the hotel room was broken and didn’t close properly. At initial glance, the swimming pool looked perfect… however we do notice that the water in the pool was slightly dirty and one man in the pool (that was intoxicated) felt the need to shout very loudly. We decided to leave the pool (as several others did) because my partner felt uncomfortable. We arrived on the Monday and none of the restaurants were open and we had to get a bus into the city centre, I’ve stayed in many 4* hotels and I expected the service to be significantly better. I won’t be returning to this hotel again.
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Stayed 4 nights in Jul 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nh is the best
Excellent service, very nice and friendly staff, room service is amazing. Good location to walk to the castle and restaurant 20 mi Ute’s walk not bad. I recommend this hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

mr m a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Stayed 3 nights in Apr 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, clean and good location. Great service
Stayed 12 nights in Mar 2023

8/10 Good

Rabea S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Friendly staff
Stayed 1 night in Mar 2023

8/10 Good

Ikram

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in Mar 2023

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Ni q-tips and so no. Furniture was stacked out of place in the room!

10/10 Excellent

Dallas

Stayed 2 nights in Oct 2022

10/10 Excellent

Sarah

Stayed 1 night in Oct 2022

4/10 Poor

Lilia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel smells. Street is so loud and you can’t open the balcony door.
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff but terrible wifi
Great comfortable hotel with good pool & spa but terrible WiFi (doesn't work and if it does it's as slow as 10 years ago). Roof terrace bar only open at weekends
Stayed 2 nights in Jul 2022

8/10 Good

Gál

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Jette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed for one nightas it is near the airport. It was very nice and pleasant.
Stayed 1 night in Nov 2021

10/10 Excellent

Sian

Stayed 2 nights in Oct 2021

10/10 Excellent

Sian

Stayed 2 nights in Oct 2021

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel,great staff, perfect location.
Stayed 1 night in Sep 2021

8/10 Good

Moira

Liked: Staff & service
One night stay
Stayed one night, checking was fine the room was ok but a little dark. In these COVID times the buffet breakfast was a bit different - I appreciate the need individual portions but it felt a bit strange
Stayed 1 night in Aug 2021

4/10 Poor

Mario

Disliked: Staff & service, property conditions & facilities
Poor reception service. Property well below the standards of many of the NH properties I’ve stayed at previously
Stayed 1 night in Jul 2021

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed overnight because we needed to go to get our TIE. The office was walking distance which was great and we were able to walk into the centre at night for dinner. Hotel was convenient to all areas, very clean, friendly staff and very comfortable room.
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Mark Richardson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Stay..
Our stay was perfect from check in to check out. Room was spotlessly clean, the air-con worked which is a massive bonus when you stay in a chain hotel. Staff we're very friendly and obliging especially at breakfast, Daniel is a credit to the hotel. 20 mins walk to the old town, €1.45 on the bus or €6 in a taxi. The hotel rates reflected this fact. Can't recommend highly enough.
Stayed 9 nights in Aug 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Served the purpose.
It's a classic business hotel. We booked a superior room with terrace, but the room was tired, with damage to the laminate floor, and and nothing special over a regular room, leaving us a little disappointed. The terrace (high floors only - see pic) overlooked a busy traffic intersection and the long view was over a residential area. About 20 mins easy walk into Alicante proper. There was a surprising and unpleasant stale body smell lingering in the corridor and lifts - better ventilation is needed. However, we had chosen this hotel because of it's proximity (10 mins walking distance) to the Extranjeros office, so the purpose was served. On the bright side, the small pool deck was great, but needed to be booked due to Covid-19 restrictions. The reception staff were friendly and competent.
Stayed 2 nights in Aug 2020

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week at alicante
Business travel arrived late leave early. Good location to city and airport, I would visit again.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great stay. Clean, good facilities and a €5 taxi to the centre. If you like being in the centre of all the action , close to bars and restaurants this is maybe not for you.
Stayed 4 nights in Sep 2019

8/10 Good

Sabina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay with friends
Very good hotel!
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
La habitacion estaba sucia el piso cerca de la ventana.
Stayed 3 nights in Jul 2019

10/10 Excellent

Maxine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel close to city center and beech. Rooms are in good size and all facilities provided are nice
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and the rooms where really great value! Great 4star only issue was the pool want open and that should have been mentioned before booking! Apart from that excellent hotel.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nice food nice staff very clean and comfortable room
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Mj, Uk

Liked: Staff & service, property conditions & facilities
Convenient to be right by supermarket Friendly breakfast staff Nice hotel Needs more uk tv channels
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Jerry, Southampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
suberb facilities within hotel and great loaction too
Stayed 7 nights in Oct 2018

8/10 Good

Debby, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flight cancelled last minute
Booked hotel at midnight due to cancelled flight so grateful to get a room , comfortable room , breakfast ok, seemed to be located in a residential area.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at NH Alicante Hotel the night before flying home .. close to the airport and marina. Good facilities and breakfast was superb .. you can have cooked breakfast made to order .. Roof top bar and swimming pool.
Stayed 1 night in Sep 2018