Ametzaga Zuia Hotels

"The staffs are really friendly and helpful. If you you don't know where to eat, ask for their recommendations, you won't be let down."

"Check in was very slow. After a long drive you don't want to be editing around. Then when I got yo the room the door key hadn't been programmed properly so the floor wouldn't open. Back to reception to get it sorted"

"Well appointed"

"Unfortunately room 618 is quite small. The refrigerator did not work. No air conditioner was available even though the temperature was warm. Hotel staff informed that winter rules applied for April. We had to open the windows and the street noise, including the train noise could be heard. We are regular customers of NH Hotels and this experience was extremely dissapointing. "

"Nice"

"Muy muy limpio, la condición del lobby excelente. Pero los cuartos ya están un poco viejos y desgastados. La cama muy cómoda aunque las almohadas un poco planas. Algo que esperaba encontrar era una cafetera o tetera para hacer té o café. El desayuno buffet excelente y muy rico, diario lo mismo pero la calidad excelente 100% vale comprarlo. El personal excelente desde concierge, limpieza y restaurante. 100% nos quedamos otra vez ahí. "

"All was good plenty of parking don't know if its safe as its very open just luck i suppose. Not impressed with the breakfast not much choice any food that was supposed to be hot was cold no microwave, the bacon was not cooked along with the tomatoes (they were the only hot food offered) "

"Lovely building, room and views. Good breakfast. Reception staff very helpful. "

"The hotel is being used for the council for conflictive families. Man smoking smelly herbs in the main door. It was not pleasant. It is a real shame since it is a great location and the room itself, and service were great. U just want feel safe to stay/sleep."