Front of property

Reviews of Lemon Tree Hotel & Suites Anaheim

3 out of 5
Lemon Tree Hotel & Suites Anaheim
1600 E. Lincoln Avenue, Anaheim, CA

Reviews

6.8
Rating 10 - Excellent. 356 out of 1055 reviews" "
Rating 8 - Good. 186 out of 1055 reviews" "
Rating 6 - Okay. 178 out of 1055 reviews" "
Rating 4 - Poor. 132 out of 1055 reviews" "
Rating 2 - Terrible. 203 out of 1055 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked like it was an old people community at one point. The room was small and the fridge was tinnier than any minifridge ever.
Stayed 4 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 25 Apr 2024
Dear Daniel, please accept our sincerest apologies and know that we're working to improve our service. Your feedback is important to us, and we appreciate you taking the time to point out something that needs improvement.Sincerely,Victoria G.

6/10 Okay

Gilberto

Travelled with family, Business traveller
Tha place was empty and they manage to put the most noisy person next to us…
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 24 Apr 2024
Dear Gilberto, we apologize for the inconvenience caused during your recent visit. Your comfort is our top priority. Your feedback is crucial to us, and we assure you that we will address theses issues with our team to minimize noise disturbance. Please accept our sincerest apologies for the inconvenience.Sincerely,Victoria G.

6/10 Okay

Miguel

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room was clean but had a faint foul smell. I would stay again as a last resort, but next time I’ll look for a nicer hotel.
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel and Suites on 22 Apr 2024
Dear Miguel,First of all we would like to thank you for your business. We always take into consideration feedback provided by our guests and take measures based on it. Please accept our apology for any inconvenience you experienced during your stay. Rest assured, we have already begun making improvements based on guest feedback. We hope to see you again and be given a chance to showcase our true hospitality. YP.

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lemon Tree is a nice place to stay for a few nights. The parking is plentiful so even if you lose your spot close to your room, you'll still be able to find a parking on the property without having to park outside. The people are always very helpful as well.
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel and Suites on 22 Apr 2024
Dear Luis,Thank you so much for taking the time to leave a review. We are happy to hear that you enjoyed your stay and are looking forward to hosting you again.YP

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 20 Apr 2024
Dear Anthony, thank you for choosing us and giving us a perfect rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Sincerely,Victoria G.

4/10 Poor

Sayd Jawad

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It was old place and not a convenient room.
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 19 Apr 2024
Dear Sayd, It's deeply disheartening to learn that our facilities and services could not match your expectations. On behalf of the hotel administration, we are sorry for your bad experience and we hope you accept our profound apologies for our shortcomings. We highly value your feedback, as we understand there is always room for improvement.Sincerely,Victoria G.

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the erea look clean and beautiful
Stayed 1 night in Mar 2024
Response from YP. on 18 Apr 2024
We are happy to hear that. We hope to see you again soon.

10/10 Excellent

Moses

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lemontree hotel on 18 Apr 2024
Dear moses, thank you so much for your exceptional rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit with us.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That 100 that was supposed to be refunded , oh well. Guess ill just deal with it
Stayed 1 night in Apr 2024
Response from YP. on 18 Apr 2024
A deposit put down using a card usually takes 2-5 days to reflect in your account. Thank you so much for staying with us.

10/10 Excellent

Raiders

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean no issues outside
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 16 Apr 2024
Dear Raiders, thank you so much for your exceptional rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit,Sinerely,Vg

10/10 Excellent

Deric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will be back
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 16 Apr 2024
Dear Deric, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back.Sincerely,Victoria G..

2/10 Terrible

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Im extremely disappointed with my stay here. The second day I was there I found a roach in my room. There were holes in the blankets, only one trash can. This was supposed to be a family suite and there was only one chair in the room to sit in. So if i wanted to sit down with my family to eat I couldn't. In total I found at least five. Front refused to give me a discount for my inconvenience. I had to cut my stay short due to the conditions of the room.
Stayed 4 nights in Apr 2024
Response from Lemon Tree Hotel & Suites on 16 Apr 2024
Dear Audrey, we're sorry that we didn't live up to our high standards. Please know that we take all feedback seriously. We appreciate your feedback and thank you for bringing this to our attention.Sincerely,.Victoria G.

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Apr 2024
Response from Lemon Tree Hotel & Suites on 11 Apr 2024
We are glad to hear that you had a pleasant stay. We hope to see you again soon.

2/10 Terrible

Robert, Huntington Beach

It was not the properties fault but some clown in room 152 decided to talk loudly on his phone with his window open about 7:30 to 8:00 am. We got to hear how he was two hours away and threatening to come over with a pistol. You could tell this guy was from the ghetto.
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 9 Apr 2024
Dear Robert, we apologize for the inconvenience caused during your recent stay. We want to ensure that all our guests have a positive experience and we're disappointed to hear that we didn't meet your expectations on this occasion. We appreciate your feedback and thank you for bringing this to our attention.Sincerely,Victoria G.

8/10 Good

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was in a good condition.
Stayed 5 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 5 Apr 2024
Dear Naveen, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Sincerely,Victoria G.

8/10 Good

Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. Spider webs in the ceiling. Carpet is very warm out. Staff really nice.
Stayed 2 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 5 Apr 2024
Dear Gabriela, we are so grateful for your review. Thanks for sharing your rating with us.Sincerely,Victoria G.

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 24 Apr 2024
Dear Thuy, thank you so much for the fabulous rating. We really appreciate your stay. We look forward to hosting you soon!Sincerely,Victoria G.

8/10 Good

Armando jr, san pedro

Liked: Cleanliness, staff & service, amenities
Hot tub jets didn't work
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 29 Mar 2024
Dear Armando, we apologize for the inconvenience caused during your recent stay. We want to ensure that all our guests have a positive experience and we're disappointed to hear that we didn't meet your expectations on this occasion. We're taking action to resolve the issue that you highlighted. We appreciate your feedback and thank you for bringing this to our attention.Sincerely,Victoria G.

10/10 Excellent

Rodolfo

Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 16 Apr 2024
Dear Rodolfo, thank you so much for the fabulous rating.We really appreciate your stay. We look forward to hosting you soon!Sincerely,Victoria G.

8/10 Good

Hugo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean ..
Stayed 2 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 22 Mar 2024
Dear Hugo, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

4/10 Poor

RICARDO

beds terrible so worn can’t sleep
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 22 Mar 2024
Dear Ricardo, we're sorry to hear that the bed in your room wasn't comfortable. We understand the importance of a good night's sleep and we apologize for falling short in this area. Thank you for providing us with the opportunity to improve our furniture's services based on your feedback.Sincerely,Victoria G.

6/10 Okay

Yulissa

Stayed 2 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 6 Apr 2024
Dear Yulissa, thank you for choosing to stay with us and for sharing your rating. We hope to welcome you back soon!Sincerely, Victoria G.

8/10 Good

Jacy

Travelled with family
Liked: Staff & service
Creaking bed and no lotion. Thank you for an early check in
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 22 Mar 2024
Dear Jacy, thank you for your valuable feedback. It's pleasing to know that parts of your experience were positive, but we recognize there's room for us to do better. We look forward to seeing you again soon.Sincerely,Victoria G.

10/10 Excellent

Israel, Los Banos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in Mar 2024
Response from Lemon Tree Hotel and Suites Management on 15 Mar 2024
Dear Israel, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice place to stay. Jacuzzi tub bonus.
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel and Suites Management on 15 Mar 2024
Dear Deana, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our guest. We look forward to seeing you again soon.Sincerely, Victoria G.

8/10 Good

Manuel

Travelled with group
Liked: Staff & service
Liked that it was close to many different areas we were visiting and close to stores in case we needed to grab some stuff
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel and Suites Management on 12 Mar 2024
Dear Manuel, thank you for your rating. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon.Sincerely,Victoria G.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable courteous staff pleasent
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 7 Mar 2024
Dear Sherri, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our guests. We look forward to seeing you again soon.Sincerely,Victoria G.

2/10 Terrible

Marcelina

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not family friendly at all. There were alot of transients in and out of property, screaming in halls, loud music with huge speakers, smelled like cigarette smoke and one of the beds in the room had bed bugs.
Stayed 2 nights in Mar 2024
Response from Lemon Tree Hotel and Suites Management on 5 Mar 2024
Dear Marcelina, we're sorry to hear that you had a negative experience with us. We take full responsibility for not meeting your expectations and will take immediate action to address the issues you brought to our attention. Please accept our sincerest apologies and know that we're working to improve our services.Sincerely,Victoria G.

10/10 Excellent

Daphne

Stayed 5 nights in Feb 2024
Response from Lemon Tree Hotel & Suites on 24 Mar 2024
Dear Daphne, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

2/10 Terrible

Shawna

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 5 Mar 2024
Dear Shawna, we're sorry that your experience didn't meet your expectations. Can you please elaborate on the problems that you faced during your stay. Thank you for taking the time to leave us a review.Sincerely,Victoria G.

8/10 Good

Joshua

The pics are deceptive! Dainty!
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel & Suites on 1 Mar 2024
Dear Joshua, thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We hope to see you in the near future

2/10 Terrible

Mohamad

Stayed 1 night in Feb 2024
Response from lemontree hotel on 28 Feb 2024
dear mohamad,we regret that your stay at our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience you encountered

2/10 Terrible

Denis

.
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 25 Feb 2024
Dear Denis, we regret that your stay at our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience you encountered.Sincerely,Victoria G.

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 26 Feb 2024
Dear Alexander, we're sorry that your experience didn't meet your expectations. Can you please elaborate on the problems that you faced while staying with us?Sincerely,Victoria G.

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 25 Feb 2024
Dear Rogerio, we are so grateful for your review. Thanks for sharing your rating with us.Sincerely, Victoria G.

10/10 Excellent

Nancy, Pomona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi tub is awesome. Wonderful staff.
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 24 Feb 2024
Dear Nancy,thank you so much for your exceptional rating. We are indeed looking forward to your next visit!Sincerely,Victoria G.

2/10 Terrible

Tim

Disliked: Property conditions & facilities
They were unable to accomidate me, so I asked for a refund. They told me they cancelled my stay and I would be refunded. This has not happened and Expedia refuses to give my money back. Will never use this site again.
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 25 Feb 2024
Dear Tim, thank you for bringing this matter to our attention. We sincerely apologize for the billing discrepancy and the inconvenience it has caused you. Sincerely, Victoria G.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 24 Feb 2024
Dear Michelle, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!Sincerely,Victoria G.

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
This place is very misleading. No parking at all, locks on door were not there, and room wasn’t very clean. Do not recommend.
Response from Lemon Tree Hotel and Suites Management on 24 Feb 2024
Dear Robert, we are genuinely sorry to hear that you had a bad experience while staying at our hotel. Our main objective is to provide a clean, comfortable room for our guests, and we're disappointed that we couldn't do this for you. Sincerely,Victoria G.

6/10 Okay

Kaylee

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The best thing about our stay was the friendly front desk clerk that checked us in at 4pm. He was awesome. We had a suite with a king and 2 queens. The king was hard as a rock. The queens weren't great but they were a lot more comfortable than the concrete slab with king size sheets on it 😂 Hotel was queit which was nice but don't get back too late at night or you'll end up parking on the street. I feel like the stay was fair for the price.
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 24 Feb 2024
Dear Kaylee, we're sorry to hear that the bed in your room wasn't comfortable. We understand the importance of a good night's sleep and we apologize for falling short in this area. Thank you for providing us with the opportunity to improve our furniture's services based on your feedback.Sincerely,Victoria G.

6/10 Okay

Ashley, Flagstaff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was an inconvenience. There was a truck with a camper attached that took up 5 spaces and I ended up parking on the side street. Rooms were clean and the beds were comfortable. I would stay here again.
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 24 Feb 2024
Dear Ashley, thank you for taking the time to share your valuable feedback with us. While we're happy that we could provide you a pleasant experience during your stay, we regret the inconvenience caused to you due to the issue with parking. Issues like these are pretty uncertain, but we are extremely sorry that this happened. We eagerly look forward to hosting you soon.Sincerely,Victoria G.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 17 Feb 2024
Dear Maria, we are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!Sincerely,Victoria G.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 17 Feb 2024
Dear Miguel, thank you so much for the fabulous rating. We really appreciate your stay and we look forward to hosting you soon!Sincerely,Victoria G.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Lemon Tree Hotel and Suites Management on 17 Feb 2024
Dear Gerardo, thank you for the great review! We can't wait to have you back.Sincerely,Victoria G.

10/10 Excellent

Mark

Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel & Suites on 22 Mar 2024
Dear Mark, thank you so much for your 5-star rating! We hope to have you back with us soon!Sincerely,Victoria G.

8/10 Good

Felix A.

Stayed 1 night in Jan 2024
Response from Lemon Tree Hotel & Suites on 22 Mar 2024
Dear Felix, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Sincerely,Victoria G.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all great stayIce Machine is behind the front desk. Tried to gwt ice 2 times. Long line and only 1 person working the front desk
Stayed 1 night in Jan 2024
Response from Lemon Tree Hotel and Suites Management on 24 Feb 2024
Dear Anonymous, we are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.Sincerely,Victoria G.

6/10 Okay

Oscar D

Travelled with family, Travelled with partner
Liked: Cleanliness
Everything was great minor a few things we did not agree with.
Stayed 2 nights in Jan 2024
Response from Lemon Tree Hotel and Suites Management on 24 Feb 2024
Dear Oscar, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Sincerely,Victoria G.

8/10 Good

Raul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a little outdated but over a great experience
Stayed 2 nights in Jan 2024
Response from Lemon Tree Hotel and Suites Management on 29 Jan 2024
Dear Raul, we are so grateful for your review. Thanks for sharing your rating with us. We hope to see you back soon.Sincerely,Victoria G.

10/10 Excellent

Diego

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN AND NICE PLACE
Stayed 1 night in Jan 2024
Response from Lemon Tree Hotel and Suites Management on 29 Jan 2024
Dear Diego, we are incredibly grateful that you took the time out of your busy schedule to give us a perfect rating. We hope to have you back with us soon!Sincerely,Victoria G.