Arden Hotels

"The room itself was great and clean. Staff was friendly, but there were some incidences while we were there that really put me off. Sketchy people in the lobby, someone doing burnouts in the parking lot after 11pm, weed smells in the corridors, any one thing wouldn't have put me off, but with all that happening I won't be coming back."

"Breakfast sucks. It’s not edible. Hotel also charged me twice and would not refund my deposit"

"Clean and spacious apartment, great for large groups. We loved supporting the recovery of Biltmore Village, so we understood that repairs were in process. We had bugs in the kitchen which needs attention, the only drawback."

"Room was clean however, pretty good condition and comfortable bed. They have the small square pillows and for me it’s hard to get comfortable with them. The room was right outside a construction site and they started working at 730am. The hotel did not seem very full so there was no reason to put people on that wing. I’m asthmatic and one of the first things I check is the HVAC filter and as usual the one in my room was filthy. Why hotels never clean them is beyond me "

"Great Stay!! Barry was amazing!!"

"Nice property for a quick business trip outside of the city, but still within 10 mins of downtown Asheville."

"Very convenient to downtown, many great dining places in walking distance."

"Room was mediocre clean. The mattress was the worst mattress I’ve ever slept on in my life! Check-in person was nice. "

"The elevators are absolutely horrible. This is my third year and in a row staying there and it will be my last time! Every year the elevators are broken or out of service or they take 5 minutes to come down. There are only four or five floors and I've spent way too much time waiting for the elevators. The staff was okay. Not overly friendly seemed very in experienced in the basic way of making people feel welcome. I will find a new place next year and going forward and will not be staying here again."