Vincci hotels in Arona, Tenerife

"Room, bathroom and corridors was clean. Great location for beach and shops. The cleaning lady was friendly as I passed by. I reserved a room for a night and the communications are in spanish and there is no translate option. I recieved check in instructions instantly but did not recieve the link to complete passport registration and entry code. I then communicated through WhatsApp and recieved the link 2 hours later. I completed and received confirmation of online registration. I later recieved a message in spanish, stating that i did not complete the form and do not have permission to stay and they have reported me to tourist police. It will not allow me to upload screenshot in expedia messaging to prove that i have conformed with the law. I ensured them that i had. I found this a bit stressful trying to tranlate the communications and worrying that i will be removed from the property. They prefer 24hours prior notice, i advise to do this to avoid confusion."

"Very happy with the complex overall. Only thing I didn't like is that you had to pay for the sun beds so if you rented two every day was working out 4 euro a day and if you want a umbrella that's another 2.50. so quite costly over the week. I understand why they do it saying it's to stop people leaving towel's on them all day. But to be honest I think if they police a no towel left more than two hours then that would be better. And remove towels from beds. There's loads of small popular bars outside the had a great atmosphere and also a pretty decent supermarket just up the road. Also a British imported food supermarket on the other side of the road. Room was very good and had a brilliant tv my only fault is that the balcony never really got much sunshine on it. This is the case for most rooms I think."

"Best way to describe the property, from the apartment, pool area, restaurant, cleanliness, layout of the site including the floral areas and especially the staff was excellent."

"Everything was spot on, with one exception - the WiFi is terrible - truly the worst I have experienced. Otherwise I would be more than happy to visit again"

"Good and rich breakfast and dinner"

"Enjoyed the Prileledgr facilitirs"

"The reception staff were very friendly and helpful. The main reception/bar area was lovely and always clean. "

"Nice sea view , clean room but a bit dated , very loud music from nearby bars until 1am , overall it’s ok but I wouldn’t take my grandchildren there , it’s right on Veronica’s strip and more suited to young people going clubbing until 6am and then sleeping all morning "

" Brilliant "