We did a week-long "half board" stay at Hotel Siesta in March 2022. While our room was adequate it also looked very run down and not what I was expecting from a 4* property. The maids did a fabulous job every morning but this couldn't make up for old curtains and bedspreads, nasty small bath towels that wouldn't cover a toddler, let alone a grown adult, and a shower that unexpectedly would flow boiling water in the middle of a lukewarm shower.
We found it frustrating that everything was also charged as an "extra" at this hotel -- from pool towels, to simply using the safe in the room, to wanting a glass of water with lunch...it was always an extra to be added to the bill. Frustratingly, if I had paid marginally more for full board then I would have had drinks included at lunch times but this was never stated on anything during the booking process. The food, while plentify, was on the whole, painful to consume after about day 3 and we ended up skipping meals and eating out far more. Some of it clearly had been put out day after day and wasn't fit for consumption - while other items were extremely good - fresh fruit and juices and a nice selection of bread. The system to hire pool towels was never made clear to us and relied on you being able to catch the lifeguard at the right time. I was also disappointed that the hotel allowed people to reserve sun loungers while not using them all day. On the plus side, the location was perfect and we made the most of our stay.
