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Alexandre Hotel Gala

Photo gallery for Alexandre Hotel Gala

2 outdoor pools
2 outdoor pools
2 outdoor pools
2 outdoor pools
Family Room | Terrace/patio

Overview of Alexandre Hotel Gala

Alexandre Hotel Gala

4.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant
Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660

Explore the area

  • Popular LocationVeronicas Strip4 min walk
  • Popular LocationSiam Park15 min walk
  • Popular LocationPuerto Colon Marina9 min drive
  • AirportTenerife (TFS-Tenerife South)19 min drive

Room options

About this area

Arona

Located in Arona, Alexandre Hotel Gala is in the city centre and near the beach. Mariposa and El Puertito are local landmarks, and some of the area's attractions include Siam Park and Water Sports Tenerife. Travelling with kids? Consider Tenerife Nautical Center, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Discover the area's water adventures with jet skiing, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Arona travel guideOpens in a new window
Map

What's nearby

  • Veronicas Strip - 4 min walk
  • Troya Beach - 5 min walk
  • Magma Art and Congress Centre - 11 min walk
  • Siam Park - 15 min walk
  • Puerto Colon Marina - 9 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 19 min drive

Restaurants

  • Papagayo Beach Club - 6 min walk
  • Monkey Beach Club - 8 min walk
  • Royal Garden Restaurant - 5 min walk
  • La Terrazza del Mare - 10 min walk
  • Restaurante el Oasis - 4 min walk

About this property

Alexandre Hotel Gala

4-star family-friendly hotel in the city centre
Close to Siam Park, Alexandre Hotel Gala provides a poolside bar, a terrace and shopping on site. Active travellers can enjoy aerobics at this hotel. Treat yourself to a body treatment, a body wrap or a manicure/pedicure at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Self-parking (surcharge), a front desk safe and tour/ticket information
  • ATM/banking services, a porter/bellboy and luggage storage
  • Express check-in, a gift shop and multilingual staff
  • Guest reviews speak well of the helpful staff
Room features
All 308 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • TVs with satellite channels
  • Balconies, free infant beds and daily housekeeping

All-inclusive details

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Czech, Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 10 per day)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Shopping
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (323 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Safe
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from noon - midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in
Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: EUR 10 per day
  • Late check-out fee: EUR 30 (subject to availability)
  • In-room safe fee: EUR 2.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Hotel Gala Hotel
Alexandre Hotel Gala Arona
Alexandre Hotel Gala Hotel Arona

Frequently asked questions

Does Alexandre Hotel Gala have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 28 Mar 2023, prices found for a 1-night stay for 2 adults at on 26 Apr 2023 start from €124.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alexandre Hotel Gala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alexandre Hotel Gala?

Self-parking is available for EUR 10 per day.

What time is check-in at Alexandre Hotel Gala?

Check-in is from noon - midnight.

What time is check-out at Alexandre Hotel Gala?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Are there all-inclusive benefits at Alexandre Hotel Gala?

Some rate plans available at this property are all-inclusive.

Where is Alexandre Hotel Gala located?

This family-friendly Arona hotel is located in the entertainment district, within 1 mi (2 km) of Veronicas Strip and Siam Park. Playa de las Américas and Los Cristianos Beach are also within 2 miles (3 km).

Alexandre Hotel Gala Reviews

Alexandre Hotel Gala Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 166 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 75 out of 166 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 27 out of 166 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 10 out of 166 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 8 out of 166 reviews" "
" "2 - Terrible 5%

8.2/10

Cleanliness

7.7/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

2/10 Terrible

Adrian

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Just returned from 4 night stay here upon arrival then made to additional room fees not mentioned in original booking. Food repetitive like school canteen. Staff slow to serve in the bars, reception and restaurant. This was ment to be a relaxing first time break in Tenerife nothing more than a nightmare. Don't stay here look elsewhere
Stayed 4 nights in Feb 2023

10/10 Excellent

Dylan-Kai

Stayed 7 nights in Sep 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.
Stayed 7 nights in Aug 2022

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel just bar staff a bit slow to serve your drinks as they like to talk to each other
Stayed 7 nights in Jun 2022

8/10 Good

Ana Maria Ojeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the beach (although rooms facing the main street are suffering from the surrounding noise). Good quality of facilities and amenities. Good food, and excellent staff (reception, animation, restaurant)
Stayed 9 nights in Apr 2022

6/10 Okay

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2022

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Was amazed you have to pay to use the safe in the room. Pool Towels are available but you have to pay each time you changed them. Had to argue with reception to change room after the room we was given DID NOT have a pool view, when we had booked and payed for a room with a pool view.
Stayed 17 nights in Feb 2022

6/10 Okay

Vainora

Travelled with family
Disliked: Staff & service, property conditions & facilities
The lady in reception on 04/02/2022 around 7-8pm was nice,freandly and help me with my request,the man same day/time wasnt nice. Cleaners was good too. The restaurant cheff was very,very rood. One time he cooked chicken breast to my child abd chicken was row.i ask him can he cooked more and he wasnt happy.Next time pancakes was black over coocked my husband took them and live it on another side and took normal pancakes and kichen chef told my husband “is not normal to to that” thats mean im paying monney for the food and we have to eat what he give us????? Every morming same good.
Stayed 7 nights in Feb 2022

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean room, nice terrace by the room. A little noisy until 11pm/midnight, as we were by the bar. Great pool, jacuzzi, and view of the sea. Peaceful terrace with plenty of beds (in January). Breakfast was excellent, and dinner was lovely but not quite as good as the breakfast in terms of quality. Great value for money overall for half board. Friendly and helpful staff. Gym weights equipment fairly good but not maintained well, and cardio old and broken. We were not notified that the indoor pool and spa would be closed when booking (for maintenance), which was very disappointing as it was the reason we chose between two hotels. This was the only downside. The hotel need to update their description, as we were worried about the note saying we needed a PCR, despite this not matching the Canary Islands guidance. We didn't see this until we were boarding and checking the app for directions, and had a very panicked flight.
Stayed 3 nights in Jan 2022