Alexandre Hotel Gala

Photo gallery for Alexandre Hotel Gala

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Alexandre Hotel Gala

Alexandre Hotel Gala

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660

Explore the area

  • Popular LocationVeronicas Strip4 min walk
  • Popular LocationTorviscas Beach11 min walk
  • Popular LocationSiam Park15 min walk
  • AirportTenerife (TFS-Tenerife South)19 min drive

Choose dates to view prices

About this area

Arona

Located in Arona, Alexandre Hotel Gala is in the city centre and near theme parks. Siam Park is a popular attraction and the area's natural beauty can be seen at Los Cristianos Beach and Fanabe Beach. Travelling with kids? Consider Camel Park, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Jet skiing, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Veronicas Strip - 4 min walk
  • Troya Beach - 5 min walk
  • Torviscas Beach - 11 min walk
  • Magma Art and Congress Centre - 11 min walk
  • Siam Park - 15 min walk

Getting around

  • Tenerife (TFS-Tenerife South) - 19 min drive

About this property

Alexandre Hotel Gala

4-star, family-friendly hotel, walk to Veronicas Strip
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Alexandre Hotel Gala offers 308 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

All-inclusive details

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages spoken

Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Aerobics classes
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (2691 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from noon - midnight
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in
Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: EUR 30 (subject to availability)
  • In-room safe fee: EUR 2.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Hotel Gala Hotel
Alexandre Hotel Gala Arona
Alexandre Hotel Gala Hotel Arona

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 38 out of 147 reviews
5 - Excellent 26%
Rating 4 - Good. 70 out of 147 reviews
4 - Good 48%
Rating 3 - Okay. 25 out of 147 reviews
3 - Okay 17%
Rating 2 - Poor. 8 out of 147 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 147 reviews
1 - Terrible 4%

4.1/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel just bar staff a bit slow to serve your drinks as they like to talk to each other
Stayed 7 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the beach (although rooms facing the main street are suffering from the surrounding noise). Good quality of facilities and amenities. Good food, and excellent staff (reception, animation, restaurant)
Stayed 9 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Was amazed you have to pay to use the safe in the room. Pool Towels are available but you have to pay each time you changed them. Had to argue with reception to change room after the room we was given DID NOT have a pool view, when we had booked and payed for a room with a pool view.
Stayed 17 nights in Feb 2022

3/5 Okay

Travelled with family
Disliked: Staff & service, property conditions & facilities
The lady in reception on 04/02/2022 around 7-8pm was nice,freandly and help me with my request,the man same day/time wasnt nice. Cleaners was good too. The restaurant cheff was very,very rood. One time he cooked chicken breast to my child abd chicken was row.i ask him can he cooked more and he wasnt happy.Next time pancakes was black over coocked my husband took them and live it on another side and took normal pancakes and kichen chef told my husband “is not normal to to that” thats mean im paying monney for the food and we have to eat what he give us????? Every morming same good.
Stayed 7 nights in Feb 2022