Alexandre Hotel Gala

Photo gallery for Alexandre Hotel Gala

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Alexandre Hotel Gala

Alexandre Hotel Gala

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660

Explore the area

  • Popular LocationVeronicas Strip4 min walk
  • Popular LocationTorviscas Beach11 min walk
  • Popular LocationSiam Park15 min walk
  • AirportTenerife (TFS-Tenerife South)13 min drive

Choose dates to view prices

About this area

Arona

Located in Arona, Alexandre Hotel Gala is in the city centre and near theme parks. Siam Park is a popular attraction and the area's natural beauty can be seen at Los Cristianos Beach and Fanabe Beach. Travelling with kids? Consider Camel Park, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Jet skiing, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Veronicas Strip - 4 min walk
  • Troya Beach - 5 min walk
  • Torviscas Beach - 11 min walk
  • Magma Art and Congress Centre - 11 min walk
  • Siam Park - 15 min walk

Getting around

  • Tenerife (TFS-Tenerife South) - 13 min drive

About this property

Alexandre Hotel Gala

4-star, family-friendly hotel, walk to Veronicas Strip
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 308 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include balconies and room service.
Alexandre Hotel Gala offers 308 forms of accommodation with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

All-inclusive details

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Aerobics classes
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference space (2691 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - midnight
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in
Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: EUR 30 (subject to availability)
  • In-room safe fee: EUR 2.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Hotel Gala Hotel
Alexandre Hotel Gala Arona
Alexandre Hotel Gala Hotel Arona

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 37 out of 138 reviews
5 - Excellent 27%
Rating 4 - Good. 65 out of 138 reviews
4 - Good 47%
Rating 3 - Okay. 22 out of 138 reviews
3 - Okay 16%
Rating 2 - Poor. 8 out of 138 reviews
2 - Poor 6%
Rating 1 - Terrible. 6 out of 138 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean room, nice terrace by the room. A little noisy until 11pm/midnight, as we were by the bar. Great pool, jacuzzi, and view of the sea. Peaceful terrace with plenty of beds (in January). Breakfast was excellent, and dinner was lovely but not quite as good as the breakfast in terms of quality. Great value for money overall for half board. Friendly and helpful staff. Gym weights equipment fairly good but not maintained well, and cardio old and broken. We were not notified that the indoor pool and spa would be closed when booking (for maintenance), which was very disappointing as it was the reason we chose between two hotels. This was the only downside. The hotel need to update their description, as we were worried about the note saying we needed a PCR, despite this not matching the Canary Islands guidance. We didn't see this until we were boarding and checking the app for directions, and had a very panicked flight.
Stayed 3 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a weeks stay in Tenerife at Hotel Gala. The hotel was clean and our Club Alexandre room was well equipped. We were staying on an all inclusive rate and the food in the hotel was enjoyable. I prefer to eat fresh salads and Spanish style dishes and there was always a good selection of meat and seafood dishes to my and my wife's taste on offer. Drinks are only served by staff members, upon presentation of your room key, so bar service could be slow at times, but this never impacted massively upon our holiday. The pool and sunlounger deck was clean and tidy. Not a huge amount of sunbeds but this may be a covid/social distancing related issue. Really enjoyed our holiday and would likely return to this hotel in future.
Stayed 7 nights in Oct 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice decor, great location, terrible kids entertainment, actually none. Poor breakfast
Stayed 7 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with nice pool
Enjoyed our stay here, room we got was renovated and comfortable. Hotel food was basic so we usually ate outside. The hotel doesn’t offer irons either, so make sure to iron your clothes before or you’ll be stuck paying ridiculous prices per item of clothing to be ironed.
Stayed 6 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 4 nights in Aug 2021